***** ********* ***** ( Gaithersburg, MD *****
*********@*****.***
EMPLOYMENT HISTORY
Ideal Scanners and Systems ( November 12, 2013 - December 04, 2013
Document Imaging Clerk
Maintained files of data for USDA and FDA. Prep work before it can be
scanned into the computer system. Boxes had to be prep within a two hour
time frame. Once boxes were prep, your name, date and time finished had to
be written on the box. Placed file labels on file folders.
Covance ( November 5, 2012 - February 22, 2013
Contract Program Specialist
Contacted health insurance agencies to verify benefits for patients with
rheumatoid arthritis; developed familiarity with medical terminology. Used
a script to gather information and enter into Siebel program system. Placed
follow-up calls as needed to ensure accuracy in data; conducted periodic
data clean up in Siebel to ensure accuracy in data, such as patient and
provider information. Prepared mail outs to patients. At the beginning of
the year we did re-verification of benefits for patients as well.
Quality First Imaging ( November 1, 2008 - November 16, 2010
Document Imaging Clerk
Received incoming data from Verizon Wireless customers nationwide; sorted
according to refunds, electronic signatures, and account invoices.
Maintained files of data containing handwritten signatures; shredded other
documents. Scanned information for uploading to Verizon Wireless database,
enabling customers to view their accounts online. Reviewed invoices and
completed prep work for City of Rockville.
Asbury Methodist Village ( August 28, 2006 - June 9, 2008
Part-time Receptionist
Received incoming calls; placed telephonic requests for work orders and
staff, such as building engineers, security, and housekeeping. Assisted
residents and updated their healthcare information. Created admission
brochures for upcoming marketing events.
Kirkegaard & Perry Lab, Inc. ( June 1-30, 2006
File Clerk
Filed documents according to city, state, and ZIP Code. Processed data in
the Document Control Department by scanning documents, pulling and
reviewing lab files to determine legibility of pages.
Westat ( October 30, 2004 - January 13, 2005
Survey Processing Support Staff
Received and mailed packages using FedEx; sorted incoming mail.
Photocopied, filed, and faxed documents; affixed barcodes on documents for
subsequent scanning.
Montgomery College ( June 13, 2003 - January 1, 2004
Student Aide, Computer Applications Department
Received incoming calls and provided assistance to Montgomery College
student body: students, professors and parents. Typed memos, processed
documents for copying, faxing, and; posted fliers throughout Rockville
campus.
OFFICE SKILLS
MS Office: Word, PowerPoint; Outlook, Excel, Siebel/Oracle, Internet
Explorer, Cisco Phone Systems
EDUCATION
Magruder High School ( Rockville, MD 20855
Diploma, June 2002
Montgomery College ( Rockville, MD 20850
Coursework in Computer Graphics/Web Design