Quality Assurance Administrative Assistant
Resume:
Shirley Petersen
Farmington, NY 14425 **************@*****.***
Work:10am-3pm585-***-****
QUALIFICATIONS: Bachelors degree in Organizational Management 12/2011.
Business / Information Analyst, Office Administrator/Manager, Planner,
Coordinator, Developer, Purchaser, Trainer, Software Quality Tester,
Operations Manager, with controlled and seasoned Communication skills along
with excellent Organizational and Negotiation tactics. Looking to dedicate
the next 20 years to the same employer. Proven ability and willingness to
learn new technologies, promote team building skills, and uphold positive
public relations.
PROFESSIONAL EXPERIENCE (some overlapping):
Fien Capital Management, - Brighton, NY
7/ 2007 - Current
Office Operations Manager / Administrative Assistant for Owner
. Audit Trade Confirmations
. Manage Office, Scheduling, Client Quarterly Reports and Information
via Microsoft Office
. Bookkeeping, Check Writing, Reconciliations, Financial Report
Generation Using QuickBooks
. Purchase Ordering and Manage Office Supplies Inventory
. Field and Discern Mail and Telephone Calls
. Process Mass Mailings, Information Manipulation using Excel
White Knight Comfort Care Services, Online from Omaha, Nebraska
5/ 2003 - 4/ 2010
And Victor, New York, Family owned Franchise business
Office Manager / Administrative Assistant
GIRLS AND BOYS TOWN, Omaha, Nebraska 10/
2001 - 12/ 2002
Financial Donations and Purchase Order Processor, Tour Guide
SOFTWARE CONSULTANT ASSIGNMENTS;
Methodist Health (Insurance) Systems, Omaha, Nebraska
4/ 2001 - 9/ 2001
Software Development Engineer, Trainer & Test Analyst (Temp position
- Outsourcing)
Analyzed for Insurance, Accounting and Billing applications to
implement
Wrote Functional Designs, Technical & User Manuals, Ballpark
Documents, Test Scripts, Software Requirements and Specifications.
Followed Software Development Life Cycle
First Data Resources (ATM & Credit Card Processors) (F.D.R.), Omaha,
Nebraska 12/ 1999 - 2/ 2001
Software Development Analyst Developed Functional Designs (COBOL)
(Company Downsized)
Analyzed following ANSI Standards, for Accounting and Billing
applications to be implemented
Wrote Functional Designs, Technical & User Manuals, Ballpark
Documents, Test Scripts, Software Requirements and Specifications.
Followed Software Development Life Cycle
Performed Unit and Regression Quality Assurance Tests to meet
requirements
Conducted Technical Walk-thus for programs and test results
River Ranch Retreat Center, Las Vegas, Nevada 2/
1994 - 11/ 1999
Data Base Administrative Assistant, Remote Contractor of
Communications for Supporters
Sierra Health (Insurance) Services, Las Vegas, Nevada
7/ 1990 - 1/ 1994
Programmer Analyst (COBOL), Quality Assurance Analyst, Trainer
(Company Downsized / sold)
Trainer of clients, managers, and staff on software updates
Analyzed and Programmed in COBOL, ANSI Standards, for Insurance,
Accounting and Billing applications to implement and maintain
Wrote Functional Designs, Technical & User Manuals, Ballpark
Documents, Test Scripts, Software Requirements and Specifications.
Followed Software Development Life Cycle
Performed Unit, Systems and Regression Quality Assurance Tests to meet
requirements
Conducted Technical Walk-thus for programs and test results
Shirley Petersen
1544 Red Fern Dr. Home:
Farmington, NY 14425 **************@*****.***
Work:10am-3pm585-***-****
Electronic Data Technologies (E.D.T.), Las Vegas, Nevada
2/ 1989 - 3/ 1990
Supervisor of Quality Assurance Software Department (Company Closed)
Supervisor of 7 Software test labs and 7 Quality Analysts,
Coordinated implementation software
Analyzed for Accounting and Accumulation of Credit applications to be
implemented
Performed Unit and Regression Quality Assurance Tests to meet
requirements
Conducted Technical Walk-thus for programs and test results
Reynolds Electrical & Engineering Co. (REECo), Las Vegas, Nevada
3/ 1986 - 1/ 1989
Federal Department of Defense and Engineering Contractor (Teamster
Strike - Company Closed)
Computer Programmer, Technical Writer (COBOL)
Analyzed and Programmed in COBOL, ANSI Standards, Scheduling,
Accounting applications to implement and maintain
Wrote Functional Designs, Technical & User Manuals, Ballpark
Documents, Test Scripts, Software Requirements and Specifications.
Followed Software Development Life Cycle
Performed Unit and Regression Quality Assurance Tests to meet
requirements
EDUCATION:
* B. S. Organizational Management, Roberts Wesleyan College, Rochester,
New York
* Statistic Classes, University of Las Vegas, Las Vegas, Nevada
* Social Science Concentration, Finger Lakes Community College,
Canandaigua, New York
* A.A.S. Degree Information Technology, Monroe Community College,
Rochester, New York
Instructor - Rochester City School District, Adult Education,
Computer Fundamentals
* Certificate in Information Technology, Finger Lakes B.O.C.E.S
Technical School
TECHNICAL SKILLS:
Hardware: Operating Systems:
Dell, IBM and Gateway Intel PCs, DOS
Honeywell Mainframe Level 62 & 66 OCL
DEC VAX 8600 & 9000 DCL VMS
IBM Mainframe 9672, 3083, & 15D JCL MVS
Software:
Visio Flow OS 390/MVX OPAL SQL Quick Books
Dec Forms Lotus CC-Mail COBOL EQC RMS
RF Flow IDS5000 RDB RPGII LSE VSAM
TSO/SPF FMS Query NT 4.0
MICROSOFT OFFICE PRODUCTS = Word, Access, Organizer,
Publisher, Excel, & PowerPoint
RECOGNITION:
* Humanitarian College Scholarship Award
* "One of America's Most Outstanding Young Women" Award
* Named Key Employee at REECo
* Held a Federal Security Q Level Clearance Via an F.B.I. background
Investigation
Immediate References:
Current employer: Mark Fien - owner, functions as manager, Damian
Weidmann - functions as supervisor, 585-***-****.
Personal friend: Terry Edgecombe 30+ years - has been a Sales Support
Specialist at Bausch and Lomb, was a student of mine in Adult classes
at Rochester City School District, 585-***-****
Other References:
Available upon request
Contact this candidate