Project Manager Analyst

Prasenjit Choudhury

Summary

• Over * years’ experience as Business Analyst/Siebel Business in Business Requirement

Gathering, Gap Analysis, Business Process Modeling, Process Management, Change Management,

and Application Development & Release Management.

• Over7 years of experience as Business Analyst/Siebel Business Analyst in Siebel 8.0, 8.1and

applications like eAutomotive.

• Extensively worked as a Techno-Functional consultant in providing CRM solution with excellent

business domain experience in Siebel Automotive & Captive Automotive Finance industry specific

applications and Siebel Automotive applications.

• Expertise in preparing documentation, document templates and plans for Siebel implementations.

• Have deep understanding of Business Process Management (Workflow), Positions, Users, LOV

Management, LOV’s, PDQ’s, Assignment Manager and other functional constructs for a Siebel

Application.

• Well versed with SDLC Waterfall method.

• Expertise on MS Office productivity suite applications - MS Word, MS Excel, MS Visio, MS Outlook.

• Ability to identify and isolate improvement and automation opportunities in business process flows by

eliciting scenarios with business team.

• Proficient in the complete SDLC process i.e. Project Scoping, Planning, Analysis, Development,

Implementation, Organizing and Support.

• Document, compile and maintain all documentation requirements ( Business Requirement

Specification document, High Level Design Specification document and Technical

Requirement Specification document) for the project.

• Experience in writing test plans, creating templates for test cases, writing traceability matrix, test

methodology, bug reports templates.

• Accomplished in different types of testing like black box, functional, system, integration, etc.

• Worked on Screens, Views and Applets at the user interface layer along with the pick Applet, Links

and Joins, MVGs, Business Component and Business Object.

• In depth knowledge and experience in Siebel Architecture and Data Model.

• Good experience in understanding Business Logic, current Business Process flows, Business

scenarios, Functionalities and Development of test cases.

• Worked with business clients to identify and document Change Requests and communicate to

development team.

• Involved in Functional testing, User interface testing of the applications which consist of Accounts,

Contacts, Activities and Order.

• Plan, design, facilitate and document UAT results with business team.

Technical Skills

CRM Siebel CRM 8.0 – eAutomotive, Siebel CRM 8.1

UML Tools Microsoft Visio

Version Tools Rational Clear Quest, HP Quality Center

Databases Oracle, SQL Server

Database Skills/Tools SQL Developer, Toad

Project Management Microsoft Project

Version Control Tools Microsoft Share Point

Operating Systems Windows 98/XP/Vista/7

Education

• Bachelor of Technology in Information Technology, UP Technical University, UP, India

• Post Graduate Diploma in Management, Goa Institute of Management, Goa, India

Professional Experience

Hyundai Information Service North America (HISNA), Irvine, CA July 2012 to

Present

Role: Siebel Business Analyst/ Systems Analyst

• Worked as Integration business analyst for encore transformation project.

• Worked as a business analyst for Lease End of Term project.

• Worked as a quality analyst for Upgrade Project (from Siebel 8.0 to 8.1)

• Responsible for requirements gathering, conducting client meetings, documenting functional

requirement and test plans.

• Responsible for scheduling the tag up meetings with business users and team leads for requirement

gathering and to maintain the stats for the overall progress of the team.

• Responsible for creating the Compliance Letter generation process in CRM using Mail Merge

available in MS Word.

• Have worked on Siebel Admin and scheduled jobs (Workflow Process Mgr. and Workflow Process

Batch Mgr.)

• Actively supported in defect fixes requiring Admin changes, LOV, Collections Administration,

Correspondence Administration, View Responsibility, Positions and Hierarchy

• Created Test Plan, Test Strategy and Test Cases for Siebel Upgrade project from 8.0 to 8.1

• As the system application integrates with various External applications, involved in coordinating with

third party vendors and resources to maintain the application.

• Responsible for proposing solutions for business user’s issues.

• Coordinated business analysis tasks with internal IT groups through all stages of the

• Worked with the project manager for planning and organizing the project activities, and communicate

the information with business users and stakeholders.

• Facilitated capture, documentation, and acceptance of business requirements across the business.

• Co-ordinated team effort between Onsite and Offshore teams.

Environment:Siebel Service 8.0, Oracle/OBIEE 10g, Daybreak, Leasepak, AutoIMS, OpenLane, WALZ,

HP Quality Center, Microsoft Share Point, Cassiopae

Cummins Inc., Columbus, IN March2012to June 2012

Role: Siebel Release Manager/Siebel Business Analyst

Responsibilities:

• Worked as a Release Manager.

• Responsible for release planning, code migration and non-repository migration.

• Responsible for ensuring application environment stability and availability within given SLA

timeframe

• Have worked on Siebel Admin and scheduled jobs (Workflow Process Mgr and Workflow Process

Batch Mgr)

• Co-ordinated team effort between Onsite and Offshore teams.

• Formed a bridge between the Program Manager and the development team with effective

presentations.

• As the system application integrated with various External applications, involved in coordinating with

third party vendors and resources to maintain the application.

• Actively involved in walkthroughs and meetings with Project Team to discuss related business and

project issues.

Environment:Siebel Service 8.0, Oracle/OBIEE 10g, Rational Clear Quest, Microsoft Share Point

Hyundai Information Service North America (HISNA), Irvine, CA September 2010 to

February 2012

Role: Siebel Business Analyst

Responsibilities:

• Worked as a business analyst for Release 1 and Release 2 project.

• Responsible for requirements gathering, conducting client meetings, documenting functional

requirement and test plans.

• Responsible for scheduling the tag up meetings with business users and team leads for requirement

gathering and to maintain the stats for the overall progress of the team.

• As the system application integrated with various External applications, involved in coordinating with

third party vendors and resources to maintain the application.

• Responsible for proposing solutions for business user’s issues.

• Coordinated business analysis tasks with internal IT groups through all stages of the project

• Worked with the project manager for planning and organizing the project activities, and communicate

the information with business users and stakeholders.

• Facilitated capture, documentation, and acceptance of business requirements across the business.

• Co-ordinated team effort between Onsite and Offshore teams.

Environment:Siebel Service 8.0, Oracle/OBIEE 10g, HP Quality Center, Microsoft Share Point

Infosys Limited, Hyderabad, India June 2006 to August 2010

Role: Siebel Business Analyst/ Systems Analyst

Responsibilities:

• Worked as a business analyst for In-house Siebel CRM Solution Development.

• Performed requirement elicitation, ensuring apt documentation.

• Responsible for requirements gathering, documenting functional requirement, design document and

test plans.

• Responsible for scheduling the tag up meetings with team leads for requirement gathering and to

maintain the stats for the overall progress of the team.

• Facilitated capture, documentation, and acceptance of business requirements across the project

team.

Environment:Siebel Service 8.0, Oracle/OBIEE 10g, HP Quality Center, Microsoft Share Point

.

Contact this candidate