Customer Service High School

Michael A. Aldridge Jr.

**** ******** *** *** *, San Diego, CA 92114

Resident: 619-***-****

Email: *********@*****.***

PROFILE

Detail oriented, strong problem solver, professional, quick learner, result and goal oriented, strong time management

skills, work well under pressure, team player, multi-skilled and talented, and strong leadership abilities. Excellent with

people and have good communication skills.

SKILLS

• Adapted to changes quickly and accurately.

• Have maintained an above average GPAs

• Organizational ability with efficient use of time, facility, and material

• Proficient with the computer

• Self motivated, disciplined

• Excellent public relations and telephone skills

• Reliable, dedicated worker

EDUCATION

PMI Pima Medical Institute, Chula Vista, California

Dental Assistant Program

• September 2011

• Certificates: X-Ray, Coronal Polishing, Pit Fissure Sealants

• Certifications: CPR & AED

• Awards: Academic Perfect Attendance

• 3.0 Cumulative GPA

• East High School Applied Science and Technology, Cleveland, Ohio

• Graduated 2008

EXPERIENCE

World Wide Flight Services

Customer service agent Sep 2013 – Present

• Handles any aspect of ticketing and checking in customers

• Operating a computerized point of sale system, boarding, baggage service reservations

• Provide information to callers via telephone, intercom, and resolve complaints or concerns

Ross Dress for Less

Stock Team/Sales Floor Mar 2013 – Present

• Takes accurate markdowns, counts and inventories as scheduled. Performs daily recovery to ensure a neat, clean

and organized store. Standing, lifting, loading and unloading trucks and unpacking merchandise.

• Performs in all assigned areas to ensure that merchandise sizing, ticketing and presentation are to company

standards.

Robinson Family Lawn Care and Snow Removal Oct 2006 – Jan 2011

Lawn Care and Snow Removal

• Lawn keep up

• Removal of snow

• Provide customer services

References Upon Request

Contact this candidate