JOHN NEWMAN

**** ******** ( Windsor, Ontario ( N9C 1B2

519-***-****

SKills and Qualifications

Efficient in Simply Accounting and Able to learn new tasks quickly

ACCPAC and effectively

Observant individual who pays React quickly and work well under

attention to detail pressure

Possess good organizational skills Capable of meeting all tight

deadlines

Ability to handle high pressure Task oriented and

situations solutions-focused

Experienced in troubleshooting Efficient in all versions of

different types of software Windows such as General office

equipment, Electronic mail,

Spreadsheet software and Excel

EDUCATION

St. Clair College of Applied Arts and Technology Windsor, ON

Business Administration Accounting Diploma

2012

St. Clair College of Applied Arts and Technology Windsor, ON

Office Administration (Year One) 2009 to 2010

VOLUNTEER EXPERIENCE

Windsor Science City Windsor, ON

Bookkeeping Clerk 2012 to 2013

. Completed data entry of invoices

. Managed Accounts Payable and Accounts Receivable

. Preparation of Accounts for year end

. Implemented and organized accounting procedures and internal controls

EMPLOYMENT Experience

Sutherland Global Services

Sales and Customer Service Agent

Windsor, ON

. Data entry of all customer information

2013 to Pres

. Selling and up-selling to new and existing customers

. Professionalism in handling complaints and all billing issues

Certified Solar

Call Center Agent Windsor, ON

. Professional interaction with clients and the general public

2012 to 2013

. Data entry of customer and sales information

Tactical Marketing Solutions Windsor, ON

Call Center Agent 2011 to 2012

. Professional interaction with clients and the general public

. Data entry of Sale Invoices

. Messaging service for law firms involved in debt collection

Best Buy

Windsor, ON

Seasonal Merchandise Specialist

2010

. Merchandised designated areas in a timely manner and arranged products

. Monitored floor merchandise including up-stocking product, down-

stocking product and moving all product

. Confirmed rain check follow ups were completed, confirming

functionality of equipment

Group 4 Security

Windsor, ON

Security Guard

2008 to 2010

. Enforced regulations of establishments

. Resolved conflict situations and patrolled work sites

. Fixed post positions and completed reports

Sutherland Global Services

Windsor, ON

2007 to 2008

Technical Support and Sales Agent

2007 to 2008

. Fix all technical problems for Hewlett Packard computers and printers

. Assisted customers with their troubleshooting issues, such as hardware

to software problems

References AVAILABLE UPON REQUEST

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