Customer Service Administrative Assistant

Margaret Williams

**** ******* ****, ***. *** – Snellville, GA 30039

678-***-**** (C) - Email - ******@*****.***

Administrative Assistant

Technical Skills

* Microsoft Word * Microsoft Publisher * Power Point

* Word Perfect Office 2000 * Excel (Certified) * People Soft (web training)

* TrueScreen * HireRight Solution * Choicepoint

Dependable and professional, process the highest degree of integrity, supported by flawless record

of maintaining confidentiality. Adaptable to changing situations and willing to put in extra time to

complete important assignments.

Professional Experience

Rollins, Inc

HRSC Agent II – Pre-Employment Department January 2006 – September 2013

Complete and adjudicate all background check on incoming and current employee.

Conducted Motor Vehicles and Background checks

Assisted with physical and drug testing

Maintain Rollins JDE system (HRIS)

Insuring that all records were complete and updated on applicant

Orkin Pest Control

Office Manager December 2004 – December 2005

Supervise office admin and customer service personnel to insure smooth branch operation.

Manage all incoming and outgoing call in resolving problems

Oversee all branch admin functions including:

-Purchase requisition - Auditing for invoice -Process payroll bi-weekly

Provided backup support as needed.

Promoted to Corporate Office

University of South Florida

Program Assistant December/2002 – June 2004

Registered and track all trainees for class.

Registered and tracked trainees for class and attendance

Assisted the Administrative Coordinator with training material and leave and attendance

Assisted with written/computer assessment test

Process overnight travel reimbursement for trainers and supervisors

Margaret Williams

2300 Country Walk, Apt. 416 – Snellville, GA 30039

678-***-**** (C) - Email - ******@*****.***

University of South Florida

Secretary/Registrar January 1999 – December 2002

Provided secretarial support for field trainers and other staff members with the PDC – Professional

Development center

Preformed general clerical duties

Register and/or delegate registration of trainees for class

Create training reports based on information from training and tracking database

Assist with leave and attendance, process overnight travel and maintain inventory database

Promoted to Program Assistant

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