Customer Service Quality Assurance

Matt Howard

**** *. ******* ***. ** MO, *****

Cell: 816-***-****

*************@*****.***

Licenses & Certifications:

High School Diploma-Liberty, MO

Drivers License

Hazwopper Training

Work Experience:

01/2013- current

• Student

02/2012-01/2013

• New Breed, Kansas City Mo

• Title- OLL Lead

Tasks include: Office managing, organizing, filing paperwork.

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Running a crew of 5, while working through a company data base

(WMplus & Exceed) and programming Comcast set top boxes.

2/2009- 02/2012

• York Label, Kansas City, MO

• Title-Press operator/ Lead support technician

Tasks include: Flexographic printing; operating an Instaflex/

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Aquaflex flexographic press. Hot stamp w/ rotary screen

combination work. Assisting other presses with changeover.

Quality assurance, Scheduling, handling problems on production floor,

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supervising.

2/2007 - 1/2009

• Hallmark Liberty, MO

• Title-loader

Tasks include: loading trucks, close trailers and ship them for the

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companies. Doubled as a night manager.

10/2005 - 2/2007

• Banta Publications Liberty, MO

• Title-press assistant

Tasks include: Maintenance on printers, assemble printing plates onto

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the press, coloring quality, cleaning, operating a forklift.

Skills / Equipment

Microsoft Word Retail Sales Management Data Entry

Microsoft Computer Literate Home Remodel Excel

windows

Supervising Customer Service Forklift

Cash Handling

Janitorial /

Sales Internet

General Office Cleaning

Warehouse /

Conflict Power Point

Print Shop Production

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