Management Service
Resume:
U.S. CITIZEN
ACTIVE SECRET CLEARANCE
Parisa T. Afshar
Chantilly, VA
************@*****.***
OBJECTIVE
Obtain a position applying over 14 years of combined experience in the government and private
sectors, working in the areas of Information Management, IT Service Management, Project
Management, and Analysis & Research.
EDUCATION
Bachelors of Science
(Graduated with honors) Tabatabayi University, Tehran
IT Service Management (ITSM) Certificates
ITIL v3 Foundation
SUMMARY OF QUALIFICATIONS
Technical and Management Skills
Superior analytical and critical thinking skills in business processes and systems anlaysis.
Knowledgeable of IT Project Management (PM) activities including project planning, process-
based management, project documentation, and project coordination
Adept to Business Process Management (BPM)
Certified in the ITSM lifecycle; Service Design, Service Transition, Service Operations, Service
Strategy, & Continual Service Improvement (CSI)
Experienced in Information Management (IM) including Knowledge Management (KM)
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio)
60 Words per Minute (WPM) Typing Speed
Professional Skills
Excellent oral and written communication skills.
Strong customer interaction skills able to build and maintain relationships
Active Secret Clearance (DOD, DOJ)
CURRENT POSITION (TEMPORARY)
Senior Analyst, Chantilly, VA Apr 2013 – Present
Supporting an Intelligence Community (IC) member organization
MVM Inc. Professional Services Division
Responsible for monitoring, processing, and analyzing intelligence data.
Fully accountable for assumptions, research results, reports, and recommendations.
Support intelligence cases by leveraging subject matter expertise in Middle Eastern geopolitics
and culture.
Utilize analytical and linguistic skills in providing the customer with timely intelligence.
PREVIOUS EXPERIENCE
Information Systems Analyst, Reston, VA Apr 2012 – Apr 2013
Kevla Corporation
Mapped and re-engineered the business process involving claims management and tied the
processes to IT technology tools that were supporting each step of the process
Identified gaps and shortfalls of the current medical claim processing system and proposed
alternatives addressing the shortfalls including evaluating Adaptive BPM tools.
Developed and Maintained relationships and communicating with key client personnel to
understand business operations, processes, and functions.
Business Process Analyst, McLean, VA Sep 2010 – Apr 2012
Science Applications International Corporation (SAIC)
(currently Leidos)
Implemented a process for conducting Probabilistic Risk Assessment (PRA) which is a research
and analysis process involving identifying the location of fire PRA targets based on VC Summer
Conduit drawing inspections.
Developed a business process for editing and producing Detailed Fire Modeling Reports.
Re-engineered the business process involving the configuration management (CM) activities
responsible for fire modeling data collection, updating Fixed and Transient Sources based on PRA
targets using Fire Modeling Data base.
Knowledge Management (KM) - Business Process Manager, 2005 –
2009
Washington Group International
(currently URS Corporation)
Field Assignment to Tashkent, Uzbekistan
Responsible for the development of technical training materials (Customs and Border Guard
Officers Training Plans) as part of the international training program.
Knowledge management (KM) activities included integrating highly technical training material
(Operations and Maintenance (O&M) of Radiation Detection Portal Monitors) into the training
requirements of over 300 officers working at the international ports of entries.
Developed Configuration Management (CM) processes for the technical manuals to ensure
continued support of the systems in the operational environment after the transfer of custody to
the recipient country’s government agencies.
Established business processed for quarterly and annual expenditure reports delivered to senior
leadership.
Integrating asset management activities into the business processes with the goal of ensuring
accurate equipment inventory and records management (RM).
Records Information Manager, 1997 – 2005
Day Hospital, Tehran, Iran
Responsible for records information management (RIM) and integrating records management
activities into business processes.
Responsible for ensuring the quality translation of medical documents and surgery reports into
English, while increasing the hospital’s information translation and processing capacity.
Identified, classified, prioritized, stored, archived, and tracked paper documents, electronic office
documents, electronic health rerecords (EHR), and digital information.
Coordinated access to records internally and outside of the organization, while enforcing
regulations and requirements of patient confidentiality, data privacy, and accessibility.
SECURITY CLEARANCE
Active Secret Clearance, United States Citizen
Department of Defense (DoD) Secret Level Security Clearance (active)
Department of Justice (DoJ), Drug Enforcement Administration (DEA) Clearance (active)
AVAILABILITY
Available immediately for a full-time position
Willing to relocate and able to travel over 75%
VOLUNTEER WORK
Cause for Paws, Harpers Ferry
Green Peace
American Humane Society
REFERENCES
References will be provided based on request.
Contact this candidate