Quality / Continuous Improvement Manager

Jonathan D. Shafer

*** ******* *****, ******, ** 60543

Personal Cell 828-***-**** ***********@*****.***

JOB OBJECTIVE:

To lead a team of technical professionals which review, develop, and

implement robust process controls which lead to process improvements in

support of world-class manufacturing processes.

EDUCATION:

Bob Jones University, Greenville, SC - M.S.

May 2009

Major: Masters in Business Administration (MBA) (CAT Approved and Funded)

Purdue University, West Lafayette, IN - B.S.

May 2003

Major: Computer Integrated Manufacturing Technology (CIMT)

(A very hands on practical degree: of Mechanical, Electrical,

(Web, Robot & CNC Programming), 3D Design)

WORK EXPERIENCE:

Quality / Continuous Improvement Manager - Prince Industries, Carol

Stream & Batavia, IL

(Position was eliminated the day of Q1 results - not budgeted

for) - March 2014 - May 2014

Lead a team of 1 Quality Manager and 9 Quality Staff Engineers and

Technicians in (2) manufacturing locations covering machined and

fabricated products. Lead the successful exit of a $25,000 customer

mandated "poor quality - required 3rd party inspection" program.

Improved the safety in both manufacturing facilities by starting

weekly safety team meetings and identifying and addressing OSHA

violations. Supported the hiring of a safety consultant, and

performed several safety audits. Developed and launched a "Layered

Process Audit Program" to involve the entire management and operations

team in establishing and maintaining a Quality Objectives /

Commitments for each key department.

APQP Team Leader - Caterpillar Industrial and Waste Product Group,

Aurora, IL January 2013 - March 2014

Lead the world-wide procurement and stocking of service parts for (3)

MH3000 Caterpillar Material Handlers. Mapped out and simplified the

parts procurement process. Made recommendations to Senior Leadership

for capital funding and staffing. Developed a supplier sourcing plan,

supplier expectations standard, and new product quotation process for

the Industrial and Waste Product Group. Helped support the relocation

of product models and the startup of production in Europe. Trained co-

workers, office support staff, and factory associates.

Segment Process Control Engineer - Caterpillar Global Purchasing,

Mossville, IL May 2011 - December 2012

Developed purchased finished suppliers of sound and thermal insulation

for parts shipping to CAT North American Facilities. Reviewed and

mentored suppliers on Production Part Approval (PPAP) part

submissions. Performed supplier SQEP audits, and worked with the

senior management team at suppliers to develop and implement quality

improvements.

6 Sigma DMAIC Black Belt - Caterpillar Global Purchasing, Mossville,

IL April 2010 - April 2011

Led several Black Belt projects with team members at multiple CAT

facilities. Served as a process expert on finished paint requirements

and packaging. Successfully led paint cost reduction projects on Tier

3 and Tier 4 NPI projects affecting multiple CAT facilities

internationally (CAT Brazil, CAT Gosselies, OEM Solutions in Canada).

The US Fabrications and Plastics Team saved $13.8M Fiscal in 2010.

Led meetings to unite the cost savings efforts of the MDC, Product

Group, and Global Purchasing Segment Group. Jonathan led 2011 Cost

Savings projects with a line of site of $2M Fiscal Savings.

Fabrications Cost Reduction Team - Caterpillar Global Purchasing,

Mossville, IL February 2009 - March 2010

Worked with a team of consultants to requote and resource burn-to-

shape, fabricated, and plastic components to exceed a goal of $6M

fiscal savings in 2009. Developing standard work and tracking methods

for the part resourcing process at multiple CAT facilities.

Segment Process Control Engineer - Caterpillar Global Purchasing,

Mossville, IL June 2008 - Jan 2009

Developed Non-Metallic Suppliers of Purchased Finished parts for the

Aurora, Decatur, East Peoria, Lafayette, and Mossville facilities.

Reviewed and mentored suppliers on Pre-Production Part Approval (PPAP)

part submissions. Performed supplier SQEP audits and certified two

suppliers at the Bronze SQEP level.

Supplier Development Engineer - Caterpillar Global Purchasing, Aurora,

IL August 2007 - May 2008

Developed Non-Metallic and Light Fabrication Suppliers of Purchased

Finished parts for the Aurora facility. Reviewed and mentored

suppliers on Pre-Production Part Approval (PPAP) part submissions.

Performed supplier paint audits and monitored incoming part appearance

reports.

Manufacturing and Systems Engineer - Caterpillar BCP, Sanford, NC

June 2006 - August 2007

Assisted in the implementation of the C-Series Skid Steer and Multi

Terrain Loaders assembly line. Developed standard work practices by

leading a team of assemblers through the complete machine assembly

process. Managed the rework and repair of 40 prove design machines.

Redesigned a sub-assembly area to create two additional logistics

aisles by freeing 42% of the original floor space.

Graduate of the Manufacturing Professional Development Program (MPDP) -

Caterpillar Inc.

Purchasing Engineer - Caterpillar SPBU, Morganton, NC

June 2005 - June 2006

Responsible for all indirect purchasing and issuing of PO's. Reviewed

and replaced contract service providers, procured parts for all NPI

projects. Implemented and trained employees in the use of My Supply

Cabinet.

Operations Supervisor - Caterpillar MCE, Decatur, IL

June 2004 - June 2005

2nd Shift Supervisor of 40/60 Ton Truck Fabrication, Prime Paint and

Assembly. Managed, trained, evaluated and offered full-time

employment to a team averaging 18 UAW represented employees. Many of

his employees were promoted to 1st shift or shop

supervision/management positions.

Sr. Manufacturing Engineer (Powertrain) - Caterpillar MCE, Decatur, IL

June 2003 - June 2004

Developed and monitored the manufacturing of axle shafts for all Motor

Graders, Trucks and Wheel Tractors.

Retrofitted a spline roller to enable the production of new axles and

common splines on existing products.

Summer Engineering Intern - Integrator.com, Noblesville, IN

June 2002 - Aug. 2002

Helped prepare engineering estimates for local, state, and federal

government building security systems.

Year-Around High School & College Intern - Caterpillar Large Engine,

Lafayette, IN Aug. 1998 - Sept. 2001 15 hours/week during school year

40+ hours/week in summer

Caterpillar Manufacturing Facility Tour Guide

Aug. 1998 - March 2014

Volunteer tour guide at Caterpillar in Lafayette, IN, Decatur, IL,

Morganton, NC, Sanford, NC, and Aurora, IL. Recognized as an

"Outstanding" Tour Guide in 2010 by CAT Aurora. Jonathan greatly enjoys

interacting with CAT Dealers and Customers on the tours that he leads

each month.

ACHIEVEMENTS:

American Society of Quality - Certified Quality Engineer (CQE)

December 2012

Completed CAT QMS: ISO 9001:2008 Internal Auditor Training

April 2012

Completed 6 Sigma DMAIC Black Belt Training

April 2010

Trained (3) DMAIC Green Belts (Jonathan taught all the class material

between two different waves) August 2010

CAT Certified MIG Welder (MWL Section 2638 Robot)

December 2010

Passed Basics of Supply Chain Management Exam - APICS CPIM

December 2009

Certified Caterpillar Six Sigma Greenbelt and Yellow Belt

December 2006

Certified Gold Coach - Dr. Riche Coaching Program - CAT - Morganton,

NC June 2006

Society of Manufacturing Engineers - Certified Manufacturing Engineer

- CMfgE May 2006

SOFTWARE EXPERIENCE:

Documentation: Digital Photography and Editing, Microsoft Project,

Targeted Selection Interviewer

Graphics: AutoCAD, Catia, Pro/E

Programming: Adept Robot Programming, CAM Software, CNC Programming

Updated: 6/08/2014

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