Michele Dean

**** ******* *****

Raleigh, NC ****3

845-***-****

acensa@r.postjobfree.com

OBJECTIVE:

Clerical professional with medical office background seeking a position in the Healthcare

field

SUMMARY OF QUALIFICATIONS:

Trained to protect the security of medical records to ensure that confidentiality is

maintained.

Strong knowledge of medical terminology. Knowledge of ICD-9 and CPT coding.

Trained in Medisoft software system and insurance billing.

10 years experience in customer service and support. Excellent interpersonal

skills and ability to relate well to others.

Organized and able to handle multiple tasks at a given time. Answer phone calls

and direct calls to appropriate parties or take messages.

Schedule and maintain appointment calendars. File and maintain records.

Transmit information or documents to customers using computer, mail or fax.

Analyze data to determine answers to questions from patients.

Experience using Microsoft Office including Word and Excel.

EMPLOYMENT HISTORY:

Mid Hudson Medical Group Oct 2011- April 2014

Rhinebeck Women’s Health OBGYN

Medical Receptionist

Here’s Help Staffing / Dec 2010 - Jan 2011

Medical Records Clerk / Filing (Vascular Group)

Firstsource / RMO Nov 2008 - Mar 2010

E-Sorter - Medical Claims

Medical Associates of the May 2008 - Nov 2008

Medical Records Clerk / Receptionist

Bank of Information Solutions July 2003 - Jan 2008

Clerical Support Specialist

EDUCATION

General Equivalency Diploma, 1999

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