Customer Service Technician

Lynnette Luna-Garcia

**** ******* ****** ************, ** 19149 - 215-***-****

- *************.***@*****.***

Objective:

To obtain a position where I will be able to utilize my hands on training, skills

and outstanding cutomer service knowledge to be an immediate asset to the

facility.

Skills:

Vital signs

Computer skills

ECG’s

Stress testing

Holter monitor application

Phlebotomy

Patient Care

Medical Terminology

Non-invasive stress testing

Telemetry with event monitoring

12 lead ECG interpretation

Cardiac Pharmacology

Patient education & safety training

Outstanding customer service

Multitasking Abilities

Certifications:

CPR Certified

OSHA & HIPAA Certified

OSHA & HIPAA Certified

NCCT Certified Phlebotomy Technician & Cardio Technician

Education:

Star Career Academy, Philadelphia, PA

Cardiology Technician

Employment History:

Metro Physicians, Bala Cynwyd, Pa 2013

Cardio Technician Extern

ANS testing’s

ECG’s

Blood pressure

Holter monitors

Office administration

Echo cardiograms

Little Einstein’s Day Care Center, Philadelphia, PA 2010-

2011

Pre-k/Spanish teacher/Enrollment coordinator/Assistant Director

Prepared pre-k students for kindergarten

Taught children Spanish as a second language

Enrolled all new students that attended the school

In charge of all staff and children to ensure productive daily operations

Lowe’s, Philadelphia, PA 2006-

2008

Cashier

Assisted customer with all returns of merchandise

Loss Prevention of customers while in the store

Assisted customers with all check out needs

Provided outstanding customer service to all customers

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