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Customer Service Data Entry

Location:
Akron, OH
Posted:
June 20, 2014

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Resume:

Melissa Shankle

**** **** **. *.*., Canton, Ohio 44709

Cell Phone 330-***-**** E-mail acenbj@r.postjobfree.com

EDUCATION

Bachelor of Arts Walsh University Deville School of Business North Canton, Ohio

Major: Accounting Expected August 2015

Associates of Business Stark State College of Technology North Canton, Ohio

Major: Accounting Awarded May 2009

WORK EXPERIENCE

Accounts Receivable Clerk, Terry’s Tire Town, Alliance, Ohio April 2013- Present

• Process cash and checks through remote deposit for 11 distribution centers

• Receive, reconcile, and post payments in a timely and accurate manner

• Research and solve customers’ A/R issues, also billing and collection calls

• Process wire/ach transfers, credit card payments, and lockbox payments

Installation Specialist, Infocision, Uniontown, Ohio July 2012-Jan. 2013

• Setup new clients in the billing system

• Schedule installation dates for new services

• Provided new clients with the best solutions for their entertainment needs

• Provided excellent customer service

Accounting Clerk, Meals on Wheels, Massillon, Ohio Jan. 2012-July 2012

• Imputed data entry of billing into State Medicaid and Passport billing systems

• Recorded payables in Sage accounting software

• Prepared bank deposits

• Answer phones up to eight lines, file, and preform daily office duties

• Data entry of client demographic information into servtracker software

Systems Operator, Republic Storage Systems, Canton, Ohio Dec. 2009-July 2011

• Key punched orders and calculated and balanced payroll

• Processed reports, material list, acknowledgments and invoices

• Demonstrated the ability to understand and preform all job duties in the systems department

SKILLS

• Quick books

• Word

• Excel

• Ten key

• ASA and Great plains software



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