Customer Service Project Manager
Resume:
Charlotte F. Tomey
Palm Coast, Florida 32137
386-***-**** cell
*****.*****@*****.***
OBJECTIVE
I would like to work for a company that strives to exceed their
customer's expectations.
I have experience with many software programs, Windows platform,
requiring everything from estimating to billing. Among the criteria within
this programming required ordering job supplies, project layout, scheduling
and job tracking.
Keeping updated information on all work (within the system) was the best
and most efficient way to be ready when a customer called with a question
or change concerning their project.
If the customer resided in the U.S.A. or abroad, I always made certain
they could reach me at any time.
This is the kind of service I would appreciate and have always worked
hard to extend this courtesy to others.
WORK HISTORY
Falcon Press, LLC
434 Harding Industrial Drive
Nashville, TN 37211
Project Manager 10-2005 to 1-2010
Job responsibilities:
Internet sales, job layout, working with management to expedite customer
projects from beginning to ship. Order stock best suited for the job,
outsource any part of the job that couldn't be preformed in-house i.e. die
cutting, foil stamping, etc.
Estimate as needed.
Immediate Supervisor: Ralph Williams, President Ph.615-***-****
Ralph has moved on from Falcon Press and now teaches Business Management at
Middle Tennessee State University
Beyer Printing, Inc.
1855 Air Lane Drive
Nashville, TN 37210
Production Manager 4-99 to 6-2004
Job responsibilities:
Production and office manager, assisting in estimating, scheduling of work
through all departments, job planning, stock purchasing, quality control
systems coordinator, customer service, outsource service purchasing,
shipping and receiving freight coordinator.
Immediate Supervisor and Owner: Philip Beyer
GAC/Mail Well, Indianapolis, IN 800-***-****
Second Shift Bindery Manager 5-98 to 3-99
Job responsibilities:
Managing of 56 full time and part time employees running various operations
from cutting, folding, stitching, packaging, shrink wrapping and staging
for delivery to maintenance on all equipment on my shift.
Personal References;
Mrs. Linda Cohen
6 Chesney Ct.
Palm Coast, FL 32137
Mrs. Linda Tulloh
94 Bren Mar Lane
Palm Coast, FL 32137
Mrs. Cynthia Williams
56 La Mancha Dr.
Palm Coast, FL 3217
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