Administrative Assistant Manager

Renee Meyocks

************@***.***

Résumé

c: 702-***-**** h: 702-***-****

PROFESSIONAL HISTORY

FirstService Residential Community Manager / Community Associate

Worked with boards of directors to manag e the daily operations of common -interest

communities including compliance, meetings, budgets, contracts, financial reporting, insurance,

architectural review, communications, record maintenance and more. Served as liaison with

board members, vendors, homeowners and government entities. Created RFPs, newsletters,

and correspondence. Complied with governing documents and applicable law. (3/13-5/14)

Terra West Management Services Community Assistant

Performed administrative and client relations duties such as writing correspondence,

executing compliance and hearing notices, record keeping, responding to phone calls and

correspondence, and preparing mass mailings. (6/12-10/12)

Community Management Group Provisional Community Manager

Assisted Community Manager in all aspects of HOA management and client relations such as

solicitation of vendor services, coordination of vendor projects, compliance and hearing

letters, etc. (5/10-6/12)

MP Association Management Provisional Community Manager

Managed compliance operations including documentation for violations, hearings as well as onsite inspections for some

communities. Represent association manager at some HOA Board of Director meetings and hearings. Prepared minutes of

meetings. Managed online and telephone customer inquiries. Provide d rapid resolution of complaints. Designed and wrote

HOA newsletters. Wrote correspondence. Researched state statutes and HOA governing documents. Operate d community

association management software. Created some administrative systems, also data binders, shared-electronic files and folders,

forms and marketing packet. (5/08 – 5/10)

UnitedHealthcare Nevada Sr. Administrative Assistant

UTILIZATION MANAGEMENT COMPLIANCE DEPT. - Recruited by Director to join department that ensures compliance with

government and industry laws and regulations. Participated in preparation of evidence for accreditation projects. Proofread,

edited and formatted documents. Performed research. Coordinated department meetings and prepared meeting packets and

minutes. Processed travel, inventory and personnel requests. Scheduled and maintained calendars for senior personnel.

Screened calls and visitors. Prepared first drafts of department budgets and reconciled monthly expenses. Served as Time Card

Supervisor and liaison with Payroll Department. Purchased office supplies, equipment and furnishings. Established effective

working relationships with internal and external contacts. Applied tact, discretion and diplomacy. Maintained confidenti ality.

Exercised independent judgment within areas of responsibility. Operated MS Office, Outlook, Explorer, Word, Excel, Power

Point, UPS online shipping and Visio. (1/04-12/08)

UnitedHealthcare Nevada Administrative Assistant II

SALES DEPT. - Prepared renewal documents and packets for distribution. Assisted at enrollment meetings. Assigned special

projects by Vice President and Director of Sales. (10/03-12/04)

UnitedHealthcare Nevada Administrative Assistant II

UTILIZATION REVIEW DEPT. - Provided administrative assistance to director, two managers, and staff of 20. Prepared

department’s first accreditation application in electronic format, which set standard for national accreditation organization ’s

future guidelines for submission. Served as Time Card Supervisor and liaison with Payroll Department. (3/00-10/03)

Olsten Staffing (ADECCO) Administrative Assistant

Upon relocating to Las Vegas registered with temporary employment agency in order to evaluate local job market. Assigned

temporary administrative and customer service positions. Served 1 years on text entry assignment with Sierra Health Services,

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Renee Meyocks

Inc. Other assignments included Treasure Island Executive Offices, Treasure Island Group Sales, and Bellagio Employment

Center. (3/98 – 3/00) (NOTE: Worked at home raising children 1991-97)

First Impression Writing Service Owner/Writer

Established and operated business for the production of written communications for individuals and businesses. Managed sales,

marketing, promotion, client relations, appointment calendar, writing, editing, production, deadlines, administration and

inventory. Made presentations/speeches to groups on topics of written communications to provide public information and

generate sales. Hired and supervised a secre tary and freelance writers. Closed business to raise children. 6/80 – 11/90

Community Press Publications News Reporter/Paste-up

Covered government meetings for 11-edition suburban weekly. Established effective relations with diverse news sources.

Wrote news articles and headlines. Represented news department during press runs. Worked directly with camera and printing

departments. 5/79 – 6/80

Full- and part-time employment during college years:

R adio News Reporter, K SO/KGGO NEWS DEPART MENT, D es Moines, IA. C overed city government meetings.

I nterviewed news sources. Wrote and produced broadcast stories. (part - time, 1 year)

P ublic Information Assistant, I OWA DEPARTMENT OF P UBLIC SAFETY, D es Moines, IA. W rote articles for

i nternal newsletter. Intervi ewed senior personnel for story ideas and information. Wrote a series of public

s ervice announcements. ( college internship, part - time, 3 months)

P olitical Field Organizer, V OTER IDENTIFICATION P ROGRAM, D es Moines, IA. R ecruited, organized and

t rained v olunteer groups for 11 counties. (full - time, 11 months )

EDUCATION

Community Association Manage r Certificate / Provisional Community Manager Certificate

State of Nevada, Since July 2010

Drake University, Des Moines, IA

Major: Journalism Minor: Government - 81 Credit Hours

Iowa State University, Ames, IA

Major: Journalism - 104 Credit Hours

Sierra Health Services courses (through College of So. Nevada)

Writing Policies and Procedures, Principles of Leadership, Project Management, Projects I -II, MS Power Point I-II, MS Word III-IV,

Excel I-IV, Visio, others

American Red Cross

Public Affairs, Desk-top Disaster Management, Shelter Operations, Disaster Health Services, Collaborating to Ensure Effective

Service I-II, Orientation, Introduction to Disasters

CIVIC INVOLVEMENT

CASA (Court Appointed Special Advocate for foster children) (current)

Family Promise of Las Vegas, Board of Directors / Public Relations Committee Chair

Red Rock (political) Club, Board of Directors, Secretary

S. Nevada Chapter of the American Red Cross, Disaster Action Team member, Public Affairs volunteer, annual Disaster Action

Drill public affairs volunteer

Tahoe II Neighborhood Association, President / Design Review Board Chair

League of Women Voters, Portland, OR, 1 st Vice President, Public Relations Chair, Publications Manager, Long -range

Planning Chair, Director/Trustee, Grant Writer

City of Durham Planning Commission, Commissioner and Vice Chair / Design Review Board

Lance Armstrong Foundation / ONE, local fundraising e vent organizer

Oxfam, volunteer

Hospice Association of Nevada, government relations research volunteer

Odyssey of the Mind, Coach for team of 2nd grade students

Twin Lakes Elementary, mentor to at-risk 5th grade students

Common Cause, legislative lobbying volunteer

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