Quality Assurance System

Anmol Arora

**, ******* ******, ********

(***) *91- 4195, **************@*****.***

Experienced Business Analyst with over 3 years of I.T. & Financial

experience in gathering, managing and documenting business and functional

requirements, through effective communication with Stakeholders on all

levels of the business to ensure their needs are translated into fit-for-

use solutions. Worked with cross-functional teams in deadline-driven IT

projects, demonstrating superior knowledge across different phases of the

Software Development Life Cycle (SDLC) including Requirement documentation

and management, writing Use Case specification document, BRD, SRS, User

Acceptance Testing (UAT) and traceability matrix. Possesses excellent

communication, problem solving and interpersonal skills with the ability to

collaborate in order to achieve the desired results.

work experience

Axis Bank: Axis Bank is the third largest private sector bank in India.

Axis Bank offers the entire spectrum of financial services to customer

segments covering Large and Mid-Corporates, MSME, Agriculture and Retail

Businesses. With a balance sheet size of USD 200 billion as on 31st March

2013, Axis Bank has achieved consistent growth and stable asset quality

with a 5 year CAGR (2009-13) of 26% in Total Assets, 24% in Total Deposits,

27% in Total Advances and 23% in Net Profit. (Nov 2012

- June 2013)

Business Analyst

1. Handling Change Requests in Pre-Approved Personal Loans of Axis Bank.

(Feb 2013 - June 2013)

a. CR to handle Joint Bank Accounts and display of Joint Personal

Loans.

b. CR to add requirements to calculate the eligibility of the

Client for a Pre-approved Personal Loan.

c. CR to add the Credit Bureau Report generation within the

existing application.

2. In-house enhancement of Credit Card Application Development Interface

by eliciting and modeling requirements based on the existing BRD.

(Nov 2012 - Jan 2013)

a. The Existing System had to depend on a third party System for

processing the Credit card applications.

b. Conducted a Gap Analysis to understand the "As-is" process of

the existing system and worked with the Subject Matter Experts

to document the "To-be" process.

c. Documented the requirements for enhancing the existing

application to include the in-house Credit Card Application

Development Interface.

Responsibilities:

. Involvement in Agile System Development Life Cycle methodology where I

Analyzed and managed Change Request process.

. Utilized my expert documentation skills in writing clear and

unambiguous project artifacts from key documentation like BRD,

Functional Requirement Document, Business Process Flows and Use Cases

to enable walkthrough sessions with stakeholders.

. Identified project stakeholders and designated critical Subject Matter

Experts (SME).

. Synthesized large amounts of information in a format that communicates

to the audience through Flow Charts, Use cases and Activity diagrams

and other UML tools.

. Reviewed the 'As Is' business process, identified gaps and developed a

'To Be' business process with architects and system leads along with

processing deliverables with regards to Scope.

. Developed, communicated and managed project repository using

SharePoint.

. Recognized discrepancies between business needs and deliverables, when

reviewing and validating requirements, and escalate these

discrepancies to stakeholders to ensure that they understand and

either accept these discrepancies or identify a need to change project

direction.

. Participated in testing through quality measures with test plan and

test cases to verify the system is well conversant with the business

environment and there were no GAPs in the system.

. Provided feedback to test strategies, test plans and implementation

documentations helping in user training and post implementation

documentations.

. Exposed to Problem solving, Defect management reports and Bug Tracking

reports using Bug tracking tools like JIRA.

C.C.C. Exports Pvt. Ltd. (July

2006 - Oct 2012)

Business Analyst

1. Automation of bookkeeping and sales taxes / central taxes system

including online submission of VAT, CST & excise returns and issuance

of Way Bills, C Forms, F Forms. (May 2011 - Oct 2012)

2. Automation of the Pay Roll System.

(April 2010 - March 2011)

Responsibilities:

. Worked in various stages of Software Development Life Cycle (SDLC)

with waterfall & RAD methodology.

. Identified, elicited and documented business requirements, defined

business rules and communicated requirements for the implementation of

business solutions.

. Conducted Stakeholders Analysis through RACI matrix and performed

extensive elicitation through Interviews, JAD sessions, walkthrough

sessions, reviews, status meeting, and brainstorm session, to name a

few.

. Made reports with complete cost benefit analysis, system and

functional design, workflow diagrams for quality systems development.

. Evaluated business process implications of system requirements and

assessed possible redesign as and when required.

. Analyzed and made recommendations in formulating and defining system

scope validating design and prototyping of new applications.

. Resolved inconsistencies and gaps in requirements and process

descriptions.

. Supported the project team through the design, development and testing

phases to ensure system design meets requirements through AS400.

C.C.C. Exports Pvt. Ltd.

Assistant Accounts Manager (July 2006 -

March 2010)

Responsibilities:

. Processed Accounts Payable, Accounts Receivable, invoicing, billing

and inventory functions.

. Monitored collectability of outstanding invoices and detecting

potential billing errors.

. Reconciled suppliers' accounts statement to uncover discrepancies,

error in recordings.

. Prepared and filed VAT / CST / WBST / Entry Tax and TDS payments and

Quarterly Returns.

. Prepared reports, presentation and provide information to staff and

general public.

. Maintained bank accounts and conducted Bank Reconciliation Statement

(BRS) on monthly basis.

. Supervised junior accountants.

Additional informatIon/skills

. Soft skills: Communication, Presentation, Negotiation skills, Problem

Solving and Adaptability.

. Tools: Visio, Ms Word, Ms Power point, Ms Excel, Jira, SQL, AS400.

. Methodologies: Waterfall, Rational Unified Process (RUP), Rapid

Application Development (RAD), Agile.

. Documentation Techniques: Business Requirement Document (BRD), System

Requirements Specification (SRS), UML techniques such as Use Cases,

Activity diagrams, Sequence diagrams, GAP Analysis, Process diagrams

and Workflow Diagrams.

. Operational System: MS Windows 2003/XP/2007/Windows7.

. Databases Platforms: SQL Server.

education

Post-Graduation Diploma in Business Management - Wigan & Leigh (U.K.)

2004-2006

Multimedia in Computers - Arena Multimedia

2004-2006

Course in Computer Hardware 2004-

2005

Bachelor in Business Administration - Shantiniketan University

2001-2004

Bachelor of Computer Science and Information Technology - Manipal

University 2001-2004

REFERENCES

Available upon request.[pic]

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