Human Resources Manager

CYNTHIA Davis

P.O. BOX ***** ( JACKSON, MS ***** ( 601-***-**** (

**************@*****.***

Human Resources Professional

< Offering 10-years of comprehensive human resources experience in employee

recruitment and retention, organizational development, conflict

resolution, benefits administration, HR records management, HR policies

interpretation and legal compliance.

< Proven experience collaborating with Leadership to conduct Human

Resources planning in order to support and further corporate goals.

< Proven skills in employment law including complaint investigation to

thwart legal action.

HR Skills

MERGERS/ACQUISITIONS Employee Recruitment & Multi-Site Experience

FMLA/EEO/WC Retention Performance Management

Operations Management Employee Relations Organizational

HRIS Systems - SAP HR Policies & Procedures Development

Orientation & On-Boarding

Professional Experience

AHK - MISSISSIPPI - CANTON, MS

12/2013 - PRESENT

Human Resources Generalist/EHS, a global automotive parts manufacturer.

Reports to Plant Manager.

Provide leadership and drive organizational change.

< Played a key role in the successful launch of a new automotive tier

one supplier. Implemented programs and policies in the areas of human

resources, training, employee rewards and recognition programs, and

the on-boarding process.

< Drive for "employer of choice" by facilitating and implementing

improved employee communications/interactions.

< Form management/employee committees to discuss issues and foster a

cohesive and collaborative environment.

< Work in conjunction with other HR leaders to establish models for

efficiency and cost containment.

Comcast Cable - Madison, MS (laid-off) 2007 - Oct.

2013

Sr. Human Resources Manager, a leading cable, telecommunications, and

entertainment firm. Report to Director of Human Resources. Collaborate

with senior leadership to drive key business and implement performance

initiatives. Manage human resource functions including employee relations,

recruiting, and hiring practices.

< Played a key role in the successful launch of the Advanced Solutions

Center and Retention Services Centers of Expertise (COEs). Structured

and implemented programs and policies in the areas of human resources,

employee rewards and recognition programs, and the on-boarding

process.

< Fostered a teamwork/open-door environment conducive to positive

dialogue across the organization which led to positive employee-

retention trends year after year within an industry where high

turnover is the norm.

< Thoroughly and promptly investigate Business Integrity Line and

Comcast Listens concerns to establish open lines of communication and

good faith resolutions.

< Established in-house termination process to act as a check and balance

system and to avoid potential negative exposure.

< Streamlined on-site workers' compensation program. Instituted

preferred provider list and trained managers and employees on

procedures to follow in case of injury.

< Collaborated with the local senior management team to establish and

implement a standardized attendance policy to further strengthen

positive employee behavior.

< Instrumental in the job mapping process. Locally, reviewed job

descriptions and job functions across all levels to construct an

accurate picture of duties and skills required for each position.

< Introduced and trained the local leadership team on the implementation

on a new performance management tool, supporting the continuous

development of employees in line with company goals.

CalsonicKansei, Inc. (tier 1 Nissan Supplier) - Vicksburg, MS (plant

closed) 2006-2007

Human Resources Manager, a global automotive parts manufacturer.

Reported to Vice-President of Human Resources. Lead HR

practices and objectives to provide an employee-oriented, high

performance culture that emphasizes empowerment, quality,

productivity, goal attainment, and the ongoing development of a

superior workforce.

< Played an integral role in the integration and consolidation of more

than five (5) plants over a nine-month period to reduce total

workforce by 11% and achieve 2.3 million in annual savings. Had direct

responsibility for two (2) plants in Mississippi and one (1) in

Tennessee.

< Maintained union avoidance through the implementation of human

resources initiatives and strategies, improved supervisory training,

conflict/complaint resolution, and employee development/relationships.

< Managed wage and benefits and the safety program for more than 300

employees. Provided supervisory training on management techniques and

employee safety. Implemented a reporting process on manpower and

safety concerns.

You'll learn proper sales techniques to problem solving and conflict

management.

Nissan North America - Canton, MS

7/2002 - 10/2005

Human Resources Representative, engages in the design, development,

manufacture, and marketing of Nissan vehicles. Reported to Director of

Human Resources. Provided leadership and direction of business change and

drive organizational improvement initiatives.

< Played a key role in the successful launch of a new automotive site

for more than 5,000 employees. Implemented programs and policies in

the areas of human resources, training, employee rewards and

recognition programs, and the on-boarding process.

< Maintained proactive initiatives and promoted an environment of

continuous improvement for employee relations.

< Trained leadership team on interviewing techniques and best

practices, conducting workshops and one-on-one coaching sessions that

contributed to sound hiring decisions.

< Reworked new-hire orientation program to include HR information and

company resources.

Organizational Development Specialist, developed and implemented programs

to align work force

and key business initiatives through use of organizational effectiveness

interventions.

< Operated as an organization leader and internal consultant to

leadership to gain knowledge of specific work situations requiring

employees to better understand changes in policies, processes, and

procedures.

< Managed internal consulting to improve organizational effectiveness.

Utilized creative and innovative techniques to facilitate

organizational effectiveness interventions.

< Advised management on the development of effective strategic planning

outcomes assessment techniques.

SkyTel Communications - Jackson, MS

1/1995 - 7/2002

Sr. Human Resources Generalist, a leading telecommunications company

offering wireless data and messaging services, including wireless e-mail,

interactive and secure two-way messaging, and wireless telemetry services.

Reported to Vice-President of Human Resources. Fulfill a broad range of HR

functions, including recruiting and training employees, benefits

administration, overseeing corrective action and managing HR records.

Supported 1,000 employees across a tri-county area for the customer care

organization.

< Maintained proactive procedures for policy and program changes to ensure

union avoidance and support employee workplace versatility for multiple

work sites.

< Recruit qualified applicants utilizing internet services, outside

agencies, career fairs, cold calling, and networking. Incorporated

behavioral assessment interviews for selection of candidates, internal

and external.

< Educate managers and employees on the application of the performance

management process and provisions. Implement performance management tools

within specific areas of the company. Coach managers and employees to

fully utilize performance feedback to improve results.

Education & Affiliations

ALCORN STATE UNIVERSITY - LORMAN, MS

Bachelor of Arts (BA) in English - Magna Cum Laude

AchieveGlobal - Certified Facilitator

Affiliations:

< Society for Human Resource Management (SHRM)

< Capital Area Human Resources Association (CAHRA)

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