Insurance Health
Resume:
Etta Starks
Montgomery Alabama
**********@*****.***
Objective
My objective is to acquire a position as an Administrative to incorporate professional administrative and program principle as well as
apply appropriate methods where necessary. I plan to be a leader and lead by example according to company rules and regulations. I
will create a well-structured and focused work force for myself and others in order to reach ideal company standards.
Experience
2007-May 15, 2012
Montgomery, Al.
State Employees Insurance Board
Personnel Department/Accounting Department:
Assist with the maintenance of the Inmate Bluecross/Blueshield health insurance program by reviewing
health insurance enrollments and determining eligibility.
This is a high-leveled administrative position requiring having detailed knowledge of the Personnel administration of the State
Employees Insurance “Board. Assist the SEIB Personnel Officer in all related functions ensuring that all rules and regulations are
being followed and the office is operated in an efficient manner.
Input information to the Governmental Human Resources System (GHRS) timely and ensuring compliance with all policies and
procedures with no valid complaints received.
Responsibilities include calculating time and attendance records. Maintain employee leave records, counsel employees with leave
record issues and also provide employees with leave reports.
Provide employee leave reports to employees and supervisors by the 1st day of the month for leave taken through the 15th of the prior
month.
Performs administrative duties such as completing personnel forms, performance appraisals, writing letters, memorandums and other
needed correspondence clearly, accurately, and error-free when it leaves SEIB Personnel with no valid complaints received.
Perform personnel transactions so that employees receive information regarding appointments, transfers, promotions, demotions,
resignations, terminations, retirements, reallocations and salary increases accurately and efficiently and in a timely manner with no
delays in disseminating information and no legitimate complaints received.
Read/comprehend material to be able to answer questions and provide instruction to staff and others concerning personnel matters.
Maintain SEIB personnel files, physical and computerized, ensuring all documents are filed within 10 days of receipt.
Perform other duties as specified by supervisory staff and Chief Executive Director.
• Schedule employee training and update training records.
• Maintain physical agency and computerized personnel files.
• Prepare interview and selection documents.
• Prepare performance appraisal documentation.
Accounting
Accurately prepared accounting detail backup, verify period and batch insurance premium payments within one day of receipt in
office. Accurately enter receipts into the SEIB receipts system for AHIP/FLEX within one business day of receipt in office.
State Employees Insurance Board Continue Montgomery, Al
2007-Present
December 11, 2011 – Transferred to State Employees Wellness Program
These programs are covered by the Wellness Program:
Benefits Payment/Blue Cross Blue Shield.
Hearing Benefit.
Tobacco Cessation Program.
Weight Management and Nutritional Counseling benefit.
Print letters off for certain State/ADPH screenings with appointed date and time. Attach wellness information, including poster and
sign-in sheets and mail package to agencies two weeks prior to screening.
Process these Blue Cross Blue Shield benefits: Hearing/Tobacco Cessation/Weight Management programs for state and local
government employees. Maintain files and forward requests for reimbursements to BCBS. Assist members with any questions about
their SEIB benefits.
Extract scheduled sites from the Wellness Screening Schedule database to produce Wellness Mailing list.
Complete Printing Service Request forms and fact the Print Shop. E-mail Wellness Mailing list to State Print Shop to have postcards
printed. Mail postcards two weeks prior to health screening.
Answer calls from local government and state agencies with questions concerning Wellness screening and eligibility.
Enter screenings and scan screenings into system.
Answer calls on the Wellness toll free line.
2005-2007
Secretary of State Corporation/CCU Montgomery, Al
This was a responsible administrative position in the UCC Division (Uniform Commercial Code) of the
Secretary of State office.
Maintain the filing and retrieval of financial statements at state level.
Assigned numbers and verified information for secured parties, as far as borrowing money for collateral to make purchases.
Filed, scanned and indexed information into system.
Communicated with applicants regarding status of application.
Worked with the corporation division maintaining records for domestic and foreign entities that have qualified to do business in
Alabama such as non-profit corporations, for profit corporations, limited liability companies and partnerships also registered.
1985 -2004
Teachers’ Retirement System of Alabama Montgomery, Al
This position required having detailed knowledge of the Teachers’ Retirement and PEEHIP Health Insurance
Programs.
Reviewed and maintained members of the Retirement System application for health insurance enrollments, determined eligibility
based on information provided on enrollment forms for employees, spouses and dependents.
Updated client information to records, made sure the insurance enrollments were completed correctly, scanned and indexed and key
punched data into the computer system processing divisions.
Effectively communicated on a daily basis with various school systems in order to keep the Teachers’ Retirement Systems member
records accurate, which included but not limited to sending official letters and memos that pertain to the member’s enrollment.
Responded daily to members’ questions concerning health insurance eligibility and coverage through phone calls, correspondence,
walk-ins in a professional manner.
Had to be knowledgeable of covered services and all eligibility rules, laws, and regulations governing state retirees and insurance
eligibility.
Correctly respond to members of the Retirement Systems of Alabama in compliance with policies and procedures.
1984-1985
Industrial Relations Montgomery, Al
This was a clerical position assisting the Director in the Unemployment Division.
Performed various office duties such as filing, copying information, answering the phones and opening the mail.
Maintained employee time sheets and keypunched data into system.
In addition, over the years have catered many events for the Government of Alabama.
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