Customer Service High School
Resume:
Tina Rose Bartowick
Los Angeles, California 90026
Tel: 213-***-****
Email: *************@*****.***
OBJECTIVE
Seeking to secure a position with a well- organized business environment that will enable me to sharpen, gain experience and use strong communication skills. In addition to be given the opportunity to demonstrate business
oriented performance, ability to multi-task and perform to the highest level under pressure in a fast paced environment
.
EXPERIENCE
* Supervisory skills in Retail Industry, Warehouse Facilities, House Cleaning Services, Security and Customer Service.
* Dispatcher / PBX Command Center for mall in security department, Shipping & Receiving Call Center and Operator for PBX center with multiple channels and CB streams.
* Accounting & Bookkeeping, A/P & A/R, Payroll, Master-Timesheets, Scheduling, Time cards (weekly hours),
vacation and overtime request forms.
* Public Relations- Handling News reporters, Special event coverage, Activists, Protesters and Paparazzi.
* Customer Service- provide escorts, assist vendors and contractors with key access after hours. Assist with directions and general information when asked.
CERTIFICATES / LICENSES
* BSIS Guard Card (Active)
* Oleoresin Capsicum Certified (Active)
* Power to Arrest Certified
* TrapWire / Terrorist Awareness Certified
* CPR / AED / First Aid Certified (Active)
* Fire Life and Safety Certified (Active)
* California Driver’s License (Current)
* MAB Certified
* BSIS state required courses for security all completed
CAREERS
Job Title: Private Security-Personal Bodyguard
10/20/2012 - 09/15/2013
Employer: Bowlin and Company
Job Description:
Assist clients with escorts to event site, office buildings or their vehicles upon the request of management.
Front desk podium signing in visitors and clients and giving proper access badges.
Provide key access to areas that require authorization.
Conduct patrols and perimeter checks of surroundings, parking lots and buildings to ensure all doors and alarms are active.
Answer incoming calls and set up appointments for clients and staff meetings.
Monitor CCTV and cameras for the interior and exterior of all buildings and parking lots. Checking for any suspicious activities or persons.
Job Title: Sergeant / Lead Dispatcher
03/07/2007 - 10/24/2012
Employer: Andrews International Inc
Job Description:
Dispatch training for all new hires including new supervisors.
Monitored CCTV, 45 monitors, 218 cameras, and used Pelco Systems to review and record DVR system.
Handled officers and special detail officers schedules, payroll, calendar of events, day off requests, evaluations, counseling, and training.
Patrolled interior and exterior of the mall including off site properties and parking structure. Conducted post check on all officers that were deployed for the shift.
Provided training in the field and in the classroom on policies and procedures for the company and the client.
Assisted LAPD and LAFD with emergency incidents including writing all the reports.
Made arrest and completed all paperwork and reports that were needed.
Job Title: Domestic Care Provider
12/08/1997 - 02/24/2007
Employer: Irene Madden and Rhonda Snow
Job Description:
Provided house cleaning, cooking, shopping, banking and transportation for Mrs. Madden and her daughter Nancy Madden.
Cared for the family pets by feeding, and cleaning up after them.
Assisted nurses with changing hospital bed and administering medications.
EDUCATION
2006-01-02 - 2007-01-10
Education Level: Business Course
Degree Level: Certified
School/College/Uni: Chaffey Adult School
Field of Study: Medical Billing / Coding and Front Office Administration
2002-03-08 - 2002-11-22
Education Level: Bachelors
Degree Level: N/A
School/College/Uni: Ashworth College
Field of Study: Criminal Justice / Victims Advocate
1988-07-11 - 1989-01-13
Education Level: Business Course
Degree Level: Certified
School/College/Uni: Chaffey Adult School
Field of Study: Bookkeeping and Accounting A/P and A/R manual and computer setup.
1986-09-08 - 1988-06-17
Education Level: Secondary
Degree Level: Diploma
School/College/Uni: Chaffey High School
My References:
Reference 1: Supervisor / Coworker
Carlos Montalvo: 1-323-***-****
Reference 2: Personal / Coworker
Jesus Mora Jr: 1-559-***-****
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