Vinay G. Kulkarni
Scarborough, ON
Phone: 647-***-****
Email: ***************@*****.***
Business Analyst/Business Systems Analyst
Analytical, enthusiastic and innovative Business Analyst with over 10 years
of diverse experience focusing on Business Analysis, Business Modeling,
Requirement Gathering, Technical Documentation, Software Validation and Web
Application Services.
Worked for major clients like Workers Safety Insurance Board (WSIB),
Ontario Ministry of Environment, Ontario Ministry of Revenue, Ontario
Ministry of Health, SunGard Sherwood Systems, Aviva Canada & Kingsway
General. Proven ability to support profitability through effective
strategizing, process improvements and appropriate team management
KEY SKILLS
Requirements Planning & Management Facilitation / Requirements
Elicitation
Business Process Re-Engineering Project Scoping, Planning,
Estimating, Scheduling and
Organizing.
Business Process Modelling Data Modelling
Business Process Re-Engineering In depth knowledge Rational Unified
Process methodology- Use Case
Modeling
Organizational Change Management Strategic Business Planning
Test Planning, Test Preparation, Test Technical and Business Writing
Execution, Issue Resolution and Report
Generation
Client Relationship Management
SELECTED ACOMPLISHMENTS
. Successfully developed business, user, functional, and implementation
requirements to deliver on time, critical multi-million dollar projects
for Ontario Public Service (OPS)
. Re-engineered critical business processes in various projects and helped
the organizations to emphasize on a holistic focus on business objectives
and how processes related to them, encouraging full-scale recreation of
processes rather than iterative optimization of sub processes.
. Acted as single point of contact between Project Management and
appropriate IT groups from solution planning, sizing, to fulfillment.
. Developed new quality standards for better quality performance and
reliability in various projects.
PROFESSIONAL EXPERIENCE
Ontario-WSIB (Workers Safety Insurance (July 2013 to April 2014)
Board)-Contract
Sr. Business/Systems Analyst Project: Modernization of
Accounts and Claims Systems
(MACS)
. As a Sr. Business Analyst, working on the Modernization of Accounts and
Claims Systems (MACS) project to implement Guide wire Insurance Suite as
the new platform for rating, underwriting and policy administration
(account management), claims management, and billing.
. Conducted Enterprise Analysis and created an AS-IS Policy Administration,
Payment and Financial Assurance workflow to better understand the
mechanics of the existing system
. Facilitated Joint Application Design (JAD) sessions with Research Analyst
and Subject Matter Experts (SME) to identify business rules and
requirements and document them in a format that can be reviewed and
understood by both business and technical people.
. Responsible for documenting workflows and results of Business Analysis
into Business Requirement Document (BRD) and obtaining sign-off from the
client on specifications.
. Preparing and presenting project proposals, including financial analysis,
cost estimates, terms of reference and cost/benefit studies for each
option.
. Lead business sessions in prototyping new system functionality for the
purpose of enhancing business processes, operations, and information
process flow and to ensure business readiness
. Analyzed business requirements and segregated them into Use Case
Diagrams, Activity Diagrams, and Sequence Diagrams according to UML
methodology thus defining the Data Process Models.
. Participated in the development of overall test strategies/test plans for
manual testing including definition of test cycles and schedules.
. Documented and track defects, as well as produce detailed reports using
Quality Center.
. Reviewed technical specifications to develop test plans, test objectives
and test cases
. Used the guidelines and artifacts of the Rational Unified Process (RUP)
to strategize the Implementation of Rational Unified Process effort in
different iterations and phases of the Software Development Life Cycle
Environment: Guidewire, SharePoint, MS Project, MS PowerPoint, MS Visio,
SQL
Worked as internal consultant for Ontario Ministry of Government
Services (IT Source) from April 2010 to June 2013
Assignment # 4: Ontario Ministry of (December 2012 to June 2013)
Municipal Affairs and Housing
Sr. Business Analyst Project: QuARTS Modernization
. Developed project vision and scope document for Knowledge Maintenance
module by identifying the project deliverables and major objectives by
interacting with the SME's and major stake holders.
. Developed strategy for gathering Business Requirements for Knowledge
Maintenance module in QuARTS modernization in order to assist all project
team members, client and key stakeholders to attain a common
understanding of the project scope, Business requirements gathering
approach, deliverables, roles and the estimated timeline
. Acted as a liaison between system users, client managers and software
development team to gather requirements and document workflows and
results of Business Analysis into the Business Requirement Document
(BRD).
. Conducted and participated in JAD Sessions periodically with various
Subject Matter Experts at various phases of the Development Life Cycle to
discuss open issues and resolve them.
. Converted business requirements into functional requirements, created
Functional Requirement Document (FRD), managed and maintained
requirements traceability using Rational's Requisite Pro.
. Worked with User Interface (UI) team to create report mock up's from wire
frames to ensure that functionalities are captured and presented on the
front end as per the BRD's.
. Developed future state process maps / data flow models in an undocumented
environment; analyzed the sourcing of data from legacy applications and
external data vendors; performed data mapping in heavily interfaced
system architecture.
. Responsible for creating artifacts for Rational Unified Process (RUP) -
use cases, system architecture document using UML, supplemental
requirements document, architecture diagrams; verifying technical
production infrastructure; designing and executing performance tests and
documentation.
. Identified user scenarios from Business and Functional Requirements to
develop test cases, worked with end users to define these test cases for
testing functionality.
. Developed Test Strategy and Test Plans to ensure that Test Cases reflect
user needs for the functional, User Interface, Performance, Usability and
Security requirements using HPQC.
. Maintained traceability of requirements through to the testing phase;
created and executed test cases; coordinated with testing teams during QA
and UAT testing activities.
Environment: Rational Rose, SharePoint, MS Project, MS PowerPoint, MS
Visio, SQL
Assignment # 3: Ontario Ministry of (December 2011 to November
Environment 2012)
Sr. Business Analyst Project: Modernizing of
Approvals (MofA)
This project was a massive undertaking to integrate a third party check
(Cheque) processor with our payment gateway platform to support paper
checks, Internet or phone call checks and recurring (Payroll) transactions.
. Conducted business analysis in a multi-stakeholder IT environment for the
Modernizing of Approvals Project aligning with OPS Unified Project
Management Methodology (SDLC/PMLC), Enterprise Architecture and Gating
Process, and OPS Standard Systems Development Methodologies
. Created Business process flow documents using BPMN notations, and gaining
consensus from a diverse set of subject matter experts for critical
modules such as: Payments, Audit & Compliance
. Responsible for creating and analyzing business requirements, functional
specifications, project schedules, documentation and test plans.
. Worked with production staff to identify and map detailed current
processes identify gaps and failure points, perform root cause analysis
and develop functional requirements that supported overall strategy,
goals and objectives.
. Responsible for communications between Project Team and other related
departments and involved in content management/ Change control and
Version Management.
. Lead client facilitation meetings to gather requirements (Inception
phase), there after assisted tech leads in Analysis & Design of
architecture using OOAD approach using UML & Rational Unified Process.
. Analyze and design Use Case diagrams, Sequence diagrams, Business
Objects, Domain Object Model using Visio to depict process flows and
PowerPoint presentations.
. Implemented Traceability Matrix and User Requirement Specification
Document (URS) verified the functionality coverage.
. Developed timelines for project delivery, and managed projects and
resources to successful completion.
. Involved in developing the test strategy and designed User Acceptance
Testing.
. Helped developed QA Test plans for Functional, Integration and System
Testing.
. Used Test Director to maintain test cases and test scripts.
. Defining and reviewing the Data Warehouse requirements with the business
users for getting the right data from the source systems for reporting
purposes. Performed a GAP analysis which involved understanding the
reports in the old financial management system.
. Analyzed the reporting requirements' feasibility with the Data Sources
and prepared a GAP analysis report.
. Reviewed Logical Data Models that contains set of diagrams and supporting
documents containing the essential business elements, detailed
definitions, and descriptions of the relationships between the data
elements to analyze and document business data requirements.
Environment: BPMN, SharePoint, MS Project, MS PowerPoint, MS Visio, SQL
Assignment # 2: Ontario Ministry of (July 2010 to November 2011)
Revenue
Sr. Business Analyst/Project Support Project: Benefits
Analyst Transformation
. Contributed in preparing project charter and project outline for the
Benefits Transformation initiative
. As a Project Analyst, actively involved in allocating resources,
generating resource reports.
. Assisted in the preparation of a variety of research/business reports and
business cases associated with the CAIITC PMO, including feasibility
analyses, briefing materials, presentations and correspondence, and
communicating results of research initiatives, conclusions and
recommendations regarding project management services to CAIITC
management and staff
. Involved in developing strategy to develop Business function model by
leveraging Social assistance business architecture and OPS case
management reference model
. Worked with the claims department, IT staff, and relevant Subject Matter
Experts (SME's) to analyze and document system requirements and
procedural changes.
. Facilitated JAD sessions and review meetings with the users and members
of the development team to ensure understanding of the new
functionalities.
. Responsible for writing the Business Requirement Document (BRD) and the
Functional Requirement Document (FRD) for the application.
. Followed UML processes and standard operating procedures in developing
Use Cases, Use Case diagrams and other supporting documentation.
. Played a key role in the planning, testing, and implementation of the new
enhancements and conversions.
. Performed Gap analysis to check the compatibility of the existing system
infrastructure with the new requirements.
. Performed Risk analysis of the requirements to identify the key business
risks areas for the project and prioritized the application development
and testing.
. Involved in automating test cases using QTP and Load Runner
. As a part of the jurisdictional research, analyzed various Commercial Off-
The-Shelf (COTS) applications and the existing Benefit programs in
Ministry of Revenue to identify the common business processes within the
programs to create a central Benefit system
Environment: BPMN, SharePoint, MS Project, MS PowerPoint, MS Visio, SQL,
QTP and Load Runner
Assignment # 1: Ontario Ministry of (April 2010 to July 2010)
Health
Sr. Business Analyst Project: Panorama
. Involved in gathering and documenting the requirements that were critical
to the business process and using those requirements to design
application using Use Case approach
. Worked on modules such as Immunization Management and Outbreak
Management, to:
o Record immunizations for individuals including information on
consent and adverse reactions
o Provide immunization forecasting
o Planning for delivery of mass immunizations
o Maintain outbreak investigations
o Surveillance Analytics analysis of statistics module
. Involved in converting the business requirements into functional
requirements and also created business process models from the
requirement specs.
. Played a substantial role in the process identification and definition
and functional requirements gathering, in an effort to develop a
practical technology solution for automating the system.
. Used the guidelines and artifacts of the Rational Unified Process (RUP)
to strategize the Implementation of Rational Unified Process effort in
different iterations and phases of the Software Development Life Cycle
. Outlined and modeled the process using UML to create use case diagrams
and activity diagrams.
. Used Rational Clear Case for revision control and configuration
management
. Worked extensively with the QA team for testing to ensure all quality
requirements are met.
. Facilitated change configuration management and versioning.
. Worked closely with customer service on UI related issues that were
reported by customers and end users as well as developing marketing
strategies to promote the company's products.
Environment: Rational Rose, BPMN, SharePoint, MS Project, MS PowerPoint, MS
Visio, SQL
AXA Canada Tech (Nov. 2009 to April 2010)
Sr. Business Analyst
. In Agile environment elicited, analyzed, documented and communicated
requirements for implementation of automated billing process
. Analyzed standard industry practices of back office applications,
underwriting, billing, policy and claims administration with the help of
Subject Matter Expert.
. Customized Iterative methodology and integrated with the existing
application development methodology and project management methodology.
. Worked with all different work stream leads to create the flows and
develop various requirements and other Artifacts.
. Analyzed business analysis and system design efforts & documentation with
business and technical teams.
. Facilitate requirement quality reviews and walk-thru with business and
technical teams
. Rendered support to business units developing tests and training
materials from requirements documentation.
. Involved in complete testing for third party vendors such as Compu-Quote
and Brokers using Loadrunner.
. Involved in complete testing for third party vendors such as Compu-Quote
and Brokers.
. Pro-actively worked with developers and business analysts to assure
critical and severe defects reduction before integration and system test
Environment: Agile Scrum, BPMN, SharePoint, MS Project, MS PowerPoint, MS
Visio, SQL, Load Runner
Kingsway General (Aug. 2008 to July 2009)
Sr. Business Analyst
. Work with business SMEs (Billing, Accounts Receivable, Sales, Finance)
and the technical team to document business and functional requirements,
functional design, testing strategy and test plans.
. Performed data analysis and determined data quality, relevancy, and
accuracy.
. Developed, coordinated, and maintained process mapping activities and
documentation.
. Determined the problem and made an analysis of the defects.
. Coordinated cross-functional process development and identified
opportunities and improve process.
. Followed ITIL methodology to improve the quality and reduce defects
. Interacted with multiple cross-functional teams ensuring that all
business requirements are captured correctly and report progress to all
levels in the organization
. Performed analysis of business rules, business and system process flows,
user administration to be used for the new merged platform
. Supported Unit Testing and System Integration Testing (SIT)
. Developed Requirement Traceability Matrix to record the relationship of
the requirements to the design, development, testing and release of the
software
Environment: ITIL, Agile Scrum, BPMN, SharePoint, MS Project, MS
PowerPoint, MS Visio.
Insurance Systems Inc., Toronto (Dec. 2007 to Aug. 2008)
Sr. Business Analyst - P & C Systems
Client: Markel
. As Business Analyst for this project, I was responsible to collaborate
with other payment networks to perform Gap Analysis and to document
system and functional requirements to bridge the gaps using Documentation
Analysis technique.
. Actively involved in JAD sessions for gathering requirements &
specifications using BPMN notations for critical modules of the
application such as Contacts, Clients, and Quote & Policy for Markel
. Prepared scope for certification between networks and onboarding member.
. Create mockup reports for various reporting requirements.
. Create Use-Case diagrams to identify various transaction processing
scenarios.
. Create dataflow diagrams to model existing system and future system to
clearly demonstrate gaps.
. Assisting project manager in planning & estimating for various modules of
the application
. Develop test cases / scripts based on defined business or functional
specifications.
Environment: Agile Scrum, BPMN, SharePoint, MS Project, MS PowerPoint, MS
Visio, SQL, Load Runner
SunGard Sherwood Systems, Mississauga (May 2007 to Oct. 2007)
Sr. Business Analyst - P & C Systems
Client: AMA (Alberta Motor Association, CAA)
. Interfaced with client to gather functional and business process
application requirements using Optimal Trace to develop Use cases in
order to migrate from clients Iseries/AS400 (green screen application) to
a new application
. Analyzed new Business Requirements and prepared the Functional Design
Specifications employing use case diagrams, sequence diagrams, ERD's,
DFD's and class diagrams.
. Communicated changes to requirements promptly and precisely to all
personnel involved.
. Identified and clearly defined functional issues and support IT
development staff throughout the design, development, unit testing, and
implementation phases of the software development life cycle.
. Analyzed and translated business requirements into system specifications
utilizing UML and RUP methodology.
. Executed and analyzed the various queries and creating reports depending
on the user.
. Successfully implemented the change request and defect tracking Using
Rational Clear Quest for utilization by the developers and the QA Team.
Environment: Optimal Trace, UML & RUP methodology, Clear Quest, Agile
Scrum, BPMN, SharePoint, MS Project, MS PowerPoint, MS Visio, SQL, Load
Runner
Aviva (Head Office), Toronto (Sep. 2004 to May 2007)
Sr. Business Analyst
. Conducted user interviews and JAD sessions with end users, stake holders
and developers to gather functional and non-functional requirements of
the system, and creation of user stories
. Performed document analysis involving creation of Use Cases and Use Case
narrations using Microsoft Visio, in order to present the efficiency of
the gathered requirements.
. Involved in the analysis of the functional, technical specifications,
data mapping document and conceptual diagrams.
. Identified critical areas of business risk and modified the business
process to reduce the same.
. Wrote business requirements specification (BRS) and functional
requirements specification (FRS) documents as per the business
requirements and process flow.
. Jointly responsible for monitoring the progress of the system development
by preparing status reports, charting out schedules, allocating and
managing technical and human resources using MS Excel and MS Project
. Analyzed the security implementation of the application with respect to
users perspective
. Documented user stories and modeled use case diagrams by utilizing MS
Visio
. Interacted with developers & various members of my team to discuss and
resolve defects and their priorities
. Investigating the bugs using SCRUM methodology by creating the test cases
to fix bugs and interacting with the developers to resolve technical
issues.
Environment: Agile Scrum, BPMN, SharePoint, MS Excel, MS Project, MS
PowerPoint, MS Visio, SQL, Load Runner
Client: Info systems, Inc., (USA) (April 2002 to September 2004)
Global Payment Solutions
Sr. Business Analyst
. Gathered business requirements by conducting JAD sessions, detailed
interviews with business users, stakeholders, and Subject Matter Experts
(SME's)
. Communicated and interacted on a regular basis with the project manager
and development team during different stages of the project
. Developed use cases from requirements and created UML diagrams such as
use case diagrams, activity diagrams, and sequence diagrams
Environment: UML, BPMN, SharePoint, MS Project, MS PowerPoint, MS Visio,
SQL.
Client: Pursuit Software, NJ (USA) (April 2001 to April 2002)
Sr. Business Analyst
. Developed detailed Business requirements and System Requirements
Specification (SRS) documents
. Prepared scope for certification between networks and onboarding member.
. Create mockup reports for various reporting requirements.
. Create Use-Case diagrams to identify various transaction processing
scenarios.
. Create dataflow diagrams to model existing system and future system to
clearly demonstrate gaps.
. Develop test cases / scripts based on defined business or functional
specifications.
Environment: UML, BPMN, SharePoint, MS Project, MS PowerPoint, MS Visio,
SQL, Load Runner
Client: Chase Manhattan Bank, NY (June 2000 to April 2001)
(USA)
Capital Markets Fiduciary Services
Business Analyst
. Interviewed business users to gather requirements and analyzed the
feasibility of their needs by coordinating with the project manager and
technical lead and also created
. Used UML notations and RUP methodology to analyze and translate business
requirements into system specifications.
. Assisted in designing test plans, test scenarios and test cases for
integration, regression and user acceptance testing
Environment: Agile Scrum, UML& RUP, BPMN, SharePoint, MS Project, MS
PowerPoint, MS Visio, SQL, Load Runner
Worked as Sr. Developer/Programmer Analyst from 1992 to 1999 for following
clients:
Rail Europe, New York September 1999. To April 2000
Store Automates Systems, Inc., June 1999 - September 1999
Pennsylvania
CVS Corporation, Rhode Island, USA November 1998 to April 1999
McLeod USA, Iowa, USA April 1998 October 1998
Mehta Corporation, USA August 1997 to April 1998
Akshay Software Technologies, January 1997 to August 1997
India
Pidilite Industries, India February 1997 to October 1997
Siemens India February 1996 to December 1996
National Airport Authority of February 1996 to December 1996
Bombay, India
Parag International June1992 to June 1994
EDUCATION & CERTIFICATIONS
Diploma in Electronics & Video Engineering
Higher Diploma in Software Engineering
Business Information Systems course from Ryerson University
Business Systems Analysis Certification from element-Inquestra
Use Case Modeling Course from McMaster University
Project Management foundation course from Sixth Dimension
Learning Inc.
BA Foundations & CCBA/CBAP Exam Prep Course