Customer Service Sales

Anna Brady 905-***-****

***A-***A Barton St EAST

Hamilton ON

Seeking a position in Customer Service &/or sales work where I can apply my knowledge and experience

in providing courteous, accurate and enthusiastic cash handling or merchandising skills in a challenging

environment with customer satisfaction always my goal.

WORK ATTRIBUTES:

*Honest *Punctual *Dependable *Friendly *Team Player *Flexible

WORK EXPERIENCE:

• PROTOCOL Jackson square Hamilton ON January 2013 – March 2013

Specialized in sales over telecommunications, did out-bound and in-bound services for several insurance

companies such as banks (CIBC). Worked mostly with computers (windows XP, Vista, Windows 7).

Out-bound services to exceed max potential in sales for (CIBC) Insurance for Credit Protection with a

fast pace, scripted and continuous calling method. In-bound service with activation of Credit Cards and

sales with credit protection. Used special programs to perform the task at hand.

• DOLLARAMA Jackson Square Mall Hamilton ON November 2010 – November 2011

Performed duties including cash handling & bagging, merchandising of stock, assisting customers with

inquiries & purchases, balancing till at end of shift, providing general tidy up & cleaning functions of in-

store maintenance while cooperating, communicating & collaborating with co workers in a hectic, fast

paced environment.

• PRIVATE HOME CARE WORKER (children) Hamilton ON June 2006-2010

Responsible for the care and supervision of small children left under my watchful eye. Provided meal

prep and feeding, organizing activities, crafts, birthday celebrations and outdoor play. Ensured safety,

health and proper care were always provided. Cleaned work environment & communicated with parents

frequently and cooperatively

EDUCATION:

• Cathedral High School Hamilton On OSSD in progress

• Food Prep Training Hamilton ON Passed this course with Honours

• Most Improved Student Award Hamilton 2006

• Computer Skills Microsoft Word, Windows & Internet

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate