Aaron Bulthuis
St Louis Park, MN 55416
612-***-**** *****.********@*****.***
SUMMARY
Possesses a unique ability to create strong relationships with prospective clients, uncover key
solution requirements and develop winning business solutions. Strongly Excels with superior
communication skills management, product development and project management expertise in:
• •
Creating vision Defining profit
• •
Developing strategy Extemely customer focused
• •
Analyzing market needs Constructing comprehensive strategy
• •
Planning tactics Self Motivated
PROFESSIONAL EXPERIENCE
UnitedHealth Group February 2012 - Present
hi HealthInnovations an Optum Company
Product Support Analyst
hi HealthInnovations is a subsidiary of UnitedHealth Group, a leading healthcare company that
serves more than 75 million people, Given the needs of the rapidly growing hearing impaired
population, hi HealthInnovations delivers high quality hearing solutions at low cost to
consumers.
• Install, train and support our audiometer hearing test kits for UnitedHealthcare Primary
care physicians.
• Supported product lines and process training needs for internal stakeholders.
• Served as the initial product contact to Providers and internal resources for product
related issues
• Attended Health Fairs and benefit enrollment meetings to educate people about our
business segment.
• Maintain relationships with process performers, owners, compliance staff and
management to keep abreast of current business developments.
• Analyze operational data to identify and assess areas of existing and emerging
risks/losses.
• Served as a resource to others with the support of the Audiometer hearing test kit.
• Worked closely with our Operations team to identify opportunities to improve our overall
business, products and providers that impact our business.
• Lead project implementations for internal and external stakeholders.
Qwest Communications, Minneapolis, MN March 2010-Nov 2011
Account Manager (AMT)
Qwest Communications is a global leader in cloud infrastructure and hosted IT solutions for
enterprise customers. CenturyLink provides data, voice and managed services in local, national
and select international markets through its high-quality advanced fiber optic network and
multiple data centers for businesses and consumers.
• Consulted on high-end projects for installation of large networks impacting a client’s
needs. Coordinated the construction groups, installation group, and equipment engineers
for seamless transitions to a reliable data and voice network.
• Project Manage implementation of new and existing telecom projects.
• Maximized a market for growth to a national business level within Qwest for large
business customers on all of their telecommunications needs.
• Strong project management experience of the entire project life cycle; from project
initiation through to project closure with the ability to run multiple projects.
• Maintained the customer’s existing revenue spend and strategically upsell additional
products and services.
• Manage projects and standing budgets, in addition evaluated project performance
and recommended changes where performance is unsatisfactory.
Epicor Software, Minneapolis, MN Sept 2009-Jan
2010
Senior Maintenance Account Manager
Epicor provides end-to-end solutions coupled with the technology expertise you need to increase
operational efficiency and drive competitive advantage.
• Consulted with Clients to provide an ROI for Epicor’s Maintenance.
• Managed off maintenance customers, for five product lines across the entire United States
territory also generated quarter over-quarter growth of revenue impacting our company’s
profit margin.
• Managed a pipeline and weekly forecasts for a publicly held company.
• Responsible for a 2.4 million dollar quota.
• Managed and built relationships with current customers.
Epicor Software, Minneapolis, MN Oct 2007-Sept
2009
Customer Account Manager
Epicor provides end-to-end solutions coupled with the technology expertise you need to increase
operational efficiency and drive competitive advantage.
• Organized training seminars for partners, customers, engineers and consultants.
• Project Management new and existing ERP implementations.
• Formulated and maintain strategy for meeting informational and business needs.
Investigate and evaluate IT solutions across all functions of the organizational operations
and customers systems.
• Worked with Product Management to improve solutions and streamline company’s
production accordingly to their requirements.
• Interacted daily with customers to define their business needs for CRM, Automation
Processes, Quality Assurance, Supply Chain Management and additional ERP needs
• Formulated procedures to ensure effective consultation with all customers and
ensure high quality services to all customers.
• Work in conjunction with our project team leaders and resource managers in proposing
and implementing the Resource Requirement Plan to maximize quality and apply
methods to conduct individual performance analysis.
Epicor Software, Minneapolis, MN Jan 2007-Oct
2007
Business Development Representative
Epicor provides end-to-end solutions coupled with the technology expertise you need to increase
operational efficiency and drive competitive advantage.
• Spent four hours a day calling potential prospects to generate sales leads.
• Achieved 110% of $5,000,000 pre-sales quote.
• Learned about the industry of manufacturing.
Soft Creek Hills, North Mankato, MN Sept 2004-Jan 2007
Inside Account Executive
• Establish new Clientele and service existing dealers.
• Completed extensive sales and product training.
• Mentor and trained new employees.
EDUCATION
• Bachelor of Applied Science, Marketing Management Southwest Minnesota State
University.
• Associates of Applied Science, Sales Management South Central College.
SERVICE AND LEADERSHIP ACTIVITIES
Young Life Capernaum, Minneapolis, MN June 2009 – Present
• Serving the needs of youth with physical and developmental disabilities.
• Coordinate fundraising events for Young Life Capernaum.
• Spend time modeling Christ at club meetings, special events and camp trips.
• Help kids discover their ability to do new things grow and live life to the fullest.
Emergency Food Shelf Network, New Hope, MN Nov 2007- Present
• Nonprofit food bank that distributes quality food and essential support services to
Minnesota hunger relief organizations.
• Help with local area food shelf projects throughout the year.
• Provide assistant with local fundraising projects.
Board member of Mankato Area Jaycees Fall 2005-
2006
• Assist the club President with meetings.
• Coordinated fund raising events for the Mankato Greater Area.
• Worked with Local businesses to obtain sponsorships/funding.
South Central College DEX Business Organization Sept 2000- Dec 2003
• Worked with the marketing president and state officers to coordinate chapter expansions,
including expanding our culinary arts and business programs.
• Developed and implemented fund-raising program for local marketing chapter (DEX),
which covered traveling expenses for qualified participants.