Sales Representative Inside
Resume:
Angela Phelps
Greenfield, IN 46140
*********@*****.***
Career Summary: Enthusiastic team player with excellent written and verbal skills. A skillful problem solver
with the ability to handle multiple tasks simultaneously and a willingness to pursue new experiences while exceeding
goals.
Professional Experience:
TLX – Tech Trades
Skilled Trades Recruiter 2013 – Present
Recruitment of all skilled trades to fulfill current contractor needs in addition to recruiting per the
commercial/industrial/residential market to drive new job orders. In addition to increasing the head count, responsible
for managing the workforce for retention purposes.
Indiana Automotive Fasteners 2012 – 2013
HR Senior Specialist
Managed all staffing requirements which included daily contact with staffing companies. Created turnover/cost
analysis reports for weekly and monthly reporting to Japanese parent company. Daily interaction with management to
forecast upcoming staffing needs. Coordinated bi-weekly plant tours for available positions dependent upon the
staffing companies performance. Responsible for companywide safety training, conducted companywide weekly and
monthly meetings, new hire orientation training class, payroll tracking and processing through Kronos/ADP, team
member coaching and counseling, HR benefits as well as daily interaction with employees concerning safety and
training. Assisted with all plant expansions including scheduling new equipment arrival, installation, contractor safety
orientation as well as supervision throughout manufacturing to ensure team member safety during expansion
Elwood Staffing 2004 – 2012
On-Site Manager
Responsibilities included recruiting all positions from office, general labor, machine operators to professional
positions. Created specific pre-employment testing requirements tailored to the client’s specific needs in
manufacturing. Maintained a constant pool of candidates available for potential upcoming client needs including all
facets of the operation. Conducted new hire orientation class and preview plant tours per client needs, payroll tracking
and processing, team member coaching and counseling, safety training and processing HR paperwork. Worked closely
with management to create job descriptions and physical requirements for all positions within the facility to improve
turnover and injury risk. Responsible for all Workers’ Compensation injuries including treatment and investigation.
Created and maintained the partnership handbook as well as updating orientation packets per client policy and current
HR laws applicable.
Daily Reporter 2003 – 2004
Advertising Sales Representative
Responsible for selling retail advertising, established a non-existent Indianapolis territory through cold calling and
relationship building, exceeded monthly goals, maintained and serviced existing client base, formatted advertising
programs that best suited client needs through daily newspaper and magazines, implemented the first annual Hancock
County bridal show.
Midwest Sportswear 2001 – 2003
Advertising Sales Representative
Responsible for inside sales, purchasing, assisting with the production schedule, processing internal orders and art
requests, order expediting, maintained and serviced existing client base as well as establishing new client base through
cold calling.
Sentry Insurance 2000 – 2001
Insurance Agent
Licensed agent in Property, Casualty, Life, Accident and Health Insurance. Received Sales Success Award every
quarter.
Haggard and Stocking 1995 - 2000
Inside Sales Manager
Managed inside sales team as well as other office personnel, served as department liaison to coordinate and implement
company policies, implemented and managed daily cycle count procedures, assisted warehouse supervision.
Maintained and serviced top automotive accounts including GM Truck and Bus, Navistar International, General
Motors, Chrysler Foundry, Allison Transmission and Rolls Royce. Conducting all new hire interviewing and training,
coaching and training for current personnel as well as disciplining.
Logo Athletic 1990 – 1995
Account Executive
Responsible for the top sales account, Target Corporation. Handled all customer inquiries and complaints, coordinated
customer sales and graphic requirements, expedited customer orders by working with management to coordinate with
the production schedule as well as regular travel to the client corporate office for sales proposals and meetings.
References available upon request.
Education:
IUPUI – Business Administration
Pathfinder School of Insurance
Rockwell College – Team Leadership
American Staffing Association – CSP Professional Certification
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