Rose Warchol
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Chicago Ridge, IL
**********@***.***
P ROFILE
Talented sales associate with seven years of experience. I have consistently excelled in the
customer service industy, winning numerous awards and accolades. I always wear a warm smile
and give 110%.
E XPE RIENC E
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Mancari’s CJD, Director of showroom 2012-2013
• Created daily spreadsheets showing how many customers visited our dealership and
what our closing ratio was. I gave this to the owner of the dealership on a daily basis.
• Meet and greet with customers to find an available sales representative that would best
suit the customer. I would also direct customers to the appropriate area they were
looking for.
• Perform weekly planograms to help set up the themes of the showroom.
• Would stock new vehicles into our inventory, making sure the serial numbers, model
and color matched up correctly.
• Worked offsite events with the dealership staff to promote business and drive sales. I
would establish a rapport with these customers so the dealership could maintain contact
with them.
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Sales Associate, Pepboys 2005-2011
• Provide assistance to customers on the sales floor, help them locate the right
automotive products to complete their task.
• Answered customers questions about which products to purchase and why. I would also
up-sell other items that would go well with what they selected.
• Made sure I was extremely familiar with the products we offered so I could make the
right recommendations.
• Opened and closed registers, all the while making sure the money count was accurate.
Performed closing duties to insure the store was ready to open in the morning.
Specialized skills
- Experienced using Microsoft word and office. -Knowledgeable setting up planograms
-Inventory management - Telephone etiquette
-Excellent and efficient communicator.