Service High School
Resume:
Lennon A. Grant
************@*****.***
*** ****** ******, ********, *** York 11221
OBJECTIVE
To maximize my leadership talents, organizational skills, clinical training, and work experience for the
advancement of a dynamic social service organization.
EDUCATION & CERTIFICATIONS
Skills Building Certification, 2001 State of New York Office of Mental Health
Homebuilders Crisis Intervention Certification, 2001 State of New York Office of Mental Health
Advance Graduate Certification in Human Resources Management,1997 Stony Brook University
Masters of Professional Studies in Sociology and Labor Management, 1997 Stony Brook University
Bachelor of Arts, Sociology, 1995 Stony Brook University
PROFESSIONAL EXPERIENCE
Director of Residential Services
Inwood House Organization New York, New York 8/12
Present
Senior operations officer responsible for ensuring the day to day operations for all Inwood House Residential
Treatment programs; a 50 bed residential facility servicing pregnant/parenting teens, homeless and runaway youth
as well as pregnant incarcerated youth involved in the juvenile justice system.
Provide direct supervision, guidance and leadership to 60 residential treatment staff to ensure the program
provides and/or assist residents in receiving optimal care, therapeutic services in a safe nurturing learning
environment and to ensure the staff embraces a holistic approach that focuses on ensuring reunification and
permanency.
Communicate and collaborate with other Inwood House departments(Case Management & Permanency,
Development, Finance, Humans Resources, Quality Insurance, Facilities) to ensure all residential services,
program operations, policies/procedures, quality assurance, monthly/annual reports are in accordance to the
Inwood House, ACS, Department of Juvenile Justice, OCFS and DYCD contractual agreements.
Provide oversight for the residential department program budget and ensures effective/efficient uses of agencies
resources.
Utilize a strength based model to create and implement programs, objectives, groups and goals that ensure ethnic
diversity, and youth development. Collaborate directly with the Associate Executive Director of Programs and with
members of senior leadership to identify programmatic needs and the implementation of new programming
initiatives. Develop the residential department current behavior modification model, employment/residential
program manual, residential level systems and incentive programs.
Participate in relevant internal and external work groups, trainings, steering committees and/or collaborative task
forces that promote the Inwood House organization missions and beliefs.
Coordinate with the Human Resources Department on all staffing needs pertaining to interviewing,
recommendations for hiring, professional development, staff retention within a collaborative learning
methodology, disciplinary protocols, appropriate correction action and/or terminations.
Associate Director/Administrative Supervisor
Bushwick Center for Rehabilitation and Healthcare Brooklyn, New York 2/08 10/12
Supervised day to day operations for a NY NY III scatter site supportive housing program designed to assist
approximately 60+ young adults who have left or aged out the of the foster care system but are at risk for
homelessness.
Provided clinical and case management supervision to a team of 5 case workers who identified, developed and
implemented short and long term individual service goals for clients. Individual goals prepare clients for
independent living once they transition out of our supportive housing program.
Managed clients’ adherence to rent obligations, apartment maintenance, and engagement in service goals.
Ensured the accuracy and completion of required casework documentation, utilization and client monthly contacts.
Monitored mental health/medical compliancy, educational/vocational services, and the development of transitional
housing services.
Ensured the program operated in compliance within our contractual requirements with DOHMH, COA, and HRA.
Conducted workshops, trainings and community meetings for clients to help enrich their knowledge of daily living
skills, housings advocacy, employment/job readiness, money management and preparation for independent living.
Associate Director/Administrative Supervisor
Harlem Dowling Westside Center for Children and Family Services Queens, New York 1/07 12/07
Managed overall casework supervision and program accountability for an ACS contracted child welfare preventive
service agency that developed corrective action treatment plans and/or services for children at risk of being
removed from their homes.
Provided clinical guidance to a diverse staff of social workers, mental health specialists and contracted service
providers for the coordination and implementation of each client’s service plan.
Ensured program operated in compliance with ACS contractual requirements, which includes the implementation
of service initiatives, client engagement, monthly contact, and development of corrective action service plans,
casework documentation, census, utilization and the casework documentation.
Developed, initiated and collaborated with inter agency and intra agency programs to maximize effective
comprehensive preventive services to children and families.
Conducted or supervised the implementation of workshops and/or trainings for staff and families on parenting
skills, housings issues, domestic violence, substance, abuse, cultural diversity and skill building.
Site Director
NYC DYCD Brooklyn College Community Partnership Inc. Brooklyn, New York 8/05
1/07
Directed all day to day operations for an after school program designed to promote social awareness, social
expression, academic excellence and advocacy for inner city high school students.
Organized and planned after school activities designed to expose students to cultural diversity, media arts, and
community outreach. Ensured our program activities were in compliance with our primary funding sources: the
21st Century Community Learning Center and the Department of Youth and Community Development.
Organized academic services and oversaw training components for the entire program, which includes staff
evaluations, implementation all program activities, individual assessments and counseling for all students and
interns.
Ensured the program operated in accordance with state, federal and Board of Education guidelines.
Supervised a team of undergraduate and graduate interns completing service learning fieldwork requirements for
their specific area of study at Brooklyn College.
Program Director/Clinical Supervisor
New York City Mission Society: New Beginnings Program Manhattan, New York
8/03 7/05
Managed program operations for an alternative high school program for troubled inner city students and
supervised a dynamic counseling team that identified the social, emotional and developmental issues that impeded
students’ academic performance by collaborating with a network of internal/eternal services.
Reviewed and approved all treatment programs developed by the case management and counseling teams.
Managed the fiscal and administrative operations of the program, which includes budgeting, payroll and the New
York City Department of Education educational compliance.
Developed and facilitated coping workshops for parents and students; planned and executed personal development
workshops for students, and employees; developed a program system providing direction and support to NYC
Department of Education teachers in conflict resolution and classroom management.
Implemented critical therapeutic and counseling services in the area of youth development, leadership programs,
conflict resolution, peer mediation and cultivating employability skills.
Developed and supervised the individual and group counseling component, which guides students through group
service learning projects, mediating interdisciplinary student services and program planning teams.
Associate Director/Clinical Supervisor/Mental Health Specialist
163 Improvement Council: Ogden Avenue Facility Bronx, New York 8/02 8/03
Supervised six diverse staff of mental health and service professionals for the supportive housing program
servicing individuals with a primary diagnosis of HIV/AIDS and secondary diagnoses which may include mental
illnesses, substance abuse, and alcoholism.
Conducted the intake and assessment component of individual referrals for admission from the NYC Division of
AIDS services. Served as the agencies’ liaison for tracking residents’ onsite/offsite medical, psychiatric, and legal
needs
Developed and insured the implementation of rental agreement, individual treatment plans, interventions,
recommendations, and referrals for residents’ outpatient/impatient treatment services.
Intensive Case Coordinator
St. Christopher Ottilie Inc. Brooklyn, New York 12/00 8/02
Coordinated all required outpatient psychiatric, educational, and medical services for eight severely emotional
disturbed adolescent youth in the organization's Community Based Waiver program.
Assisted in developing and implementing short/long term service plans goals for clients’ outpatient services.
Identified services that addressed clients’ individual developmental, behavioral and educational needs as an
alternative to long term inpatient hospitalization. Facilitated monthly case conferences with treatment professionals
to monitor clients’ progress within the service goals.
Conducted weekly home visits to ensure contractual mental health clinicians, recreation specialist, respite workers
and skill builders were providing services identified in the service plan for the entire family.
Maintained individual client case records in accordance with contractual audit standards with NYS Office of
Mental Health and the Department of Health and Mental Hygiene. Standards included progress notes, medical
records, treatments plans, psychiatric evaluations, IEP reports and recreational activities.
Maintained physical facility's essential operational supplies including food, toiletries, linen, recreational games,
cable TV, phone service and a functioning security system.
Professional Skills/Certifications:
Crisis Intervention, Adolescent Peer Counseling, Career Counseling, and Program Implementations,
AIDS/Substance Abuse Peer Educator Training, First Aid/CPR Certified, AMAP Certified, Certified
Sanctuary Model, Therapeutic Crisis Intervention training.
Computer Related:
MS Office (Word, Excel, PowerPoint, Access, Outlook, Word perfect), Netscape
Navigator/Communicator, Adobe Acrobat
VOLUNTEER EXPERIENCE
Community Volunteer for NYPD 73rd Precinct Community Affairs Boards 11/08 Present
Peer Mediator / Erasmus Campus High Schools After school programs 9/05 –6/10
Coach /Brook College Community Partnership Student Basketball Team 9/05 –1/07
Volunteer EMS, Suffolk County Mastic Fire and EMS Department, 8/99 6/01
Mentor, Big Brother/ Big Sister of New York, 11/90 Present
New York State special Olympic volunteer 11/2005 present
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