Customer Service High School

Nikolas Williams

*** ****** *****, *********, ******* L1V 7H6

Home -(905) 492- 2421

Cell- 647-***-****

Email- ***********@*****.***

OBJECTIVE

To secure a position as a customer service representative, where I can build upon my

organizational and communication skills and develop more.

QUALIFICATIONS

Registered member of the YMCA summer jobs service program.

Capable of working under pressure and meet tight deadlines.

Have a wide knowledge of using the computer.

Dependable, punctual, very fast learner and able to work independently.

Able to communicate with different customers of different social backgrounds.

Able to work in a fast paced environment.

Obtained the young worker awareness program certificate.

Successfully underwent basic security guard training and obtained a valid private security

license.

Successfully qualified for use of CPR and first aid.

Trained in access control and public relations at a high profile corporate location

WORK EXPERIENCE

Swimming Instructor July 2007

St. Hugh’s High School after school swimming program

Worked under extreme pressure life guarding many children

Took care of pool conditions and life guard duties

Taught swimming lessons to beginners and intermediate swimmers

Assistant Automotive Technician (Co-operative education) February – June 2010

Town and Country BMW

Handled delicate merchandise with extreme care and caution

Fixed problems on different cars

Sold car parts and other merchandise to customers

Sales Associate November 2011- December 2012

Urban planet Whitby Mall

Assisted customers with questions or help with any product in the store

Responsible for keeping a particular section within the store clean, organized and

presentable

Handled stock items to be brought out on the floor of the store

Worked at a fast pace shopping environment

Uniformed Security Guard November 2012

OBN Security and Investigative Consultant Inc.

Worked as a uniformed guard posted at two different zellers store locations

Responsible for checking receipts and parcels purchased within the store

Guard entrance doors standing looking out for suspicious activities within the store

Investigate suspicious activities, detain shoplifters and document any unlawful activities

carried out within the store

EDUCATION

Graduated from Dunbarton High School.

Obtained two high school diplomas from two countries.

Obtained an international scholarship to attend Niagara College.

Studied Introduction to Customer Service at Centennial College.

References available upon request

Contact this candidate