Customer Service, Administrative, Data Entry, Clerical, Social Media
Resume:
Cantri Walkowiak
Oconto Falls, WI 54154
***************@*****.***
OBJECTIVE:
I am seeking an opportunity with a company that values hard work, extensive
customer service, education and personal goals to strive for challenges.
EDUCATION:
ITT Technical Institute - Green Bay, WI
Associate of Applied Science - Computer Network Systems
Anticipated Graduation: undetermined
RELATED SKILLS:
Google +, Facebook, Twitter, YouTube, LocalEze
Microsoft Office Professional
Google Chrome, Podio, Wordpress
Telephone and email etiquette
Extensive Customer Service
WORK EXPERIENCE:
Inception Websites, Suamico, WI
May 2014-May 2014
Operations Specialist
. Set up and maintain social media accounts
. Verify and update listings with Google + and Localeze
. Communicate with Google via email and telephone to update
directories
. Rebuild websites with WordPress
. Communicate with clients and providers while maintaining
professionalism
REM Wisconsin/Beyond Abilities, Abrams, WI
May 2010-May 2014
Direct Support Professional
. Ability to implement person centered planning with ISP and
BSP.
. Accurate and concise daily documentation including proper
procedure protocol
. Compile monthly progress reports for care teams.
. Provide positive behavior support in all environmental
aspects.
. Ability to respond and perform job duties in emergency
situations.
. Consistently and accurately report medication changes and
attend/schedule appointments.
The Store, Lena, WI
May 2008-January 2010
Guest Service Representative
. Ability to work independently.
. Exceptional guest service skills.
. Capacity to work in a diverse environment.
. Ability to compile daily paperwork totals accurately and
affectively.
Landmark Staffing Resources, Green Bay, WI
July 2006-September 2007
Data Entry
. Ability to follow directions and take initiative.
. Accurate and efficient data entry with customer orders.
. Consistently meet daily entry requirements.
Seek Careers and Staffing, Green Bay, WI.
February 2006-August 2007
Administrative
. Consistently meet contractor deadlines.
. Assemble reports and proposals for a consulting firm.
. Word processing, data entry, and reformatting documents
accordingly.
Horizon Community Credit Union, Green Bay, WI
August 2005-November 2005
Member Service Representative
. Perform accurate cash handling and transactions.
. Open new accounts and certificates of deposit.
. Proficiency and accurate organization skills and ability to
catch on quickly.
APAC Customer Services, Green Bay, WI
June 2004-August 2005
Customer Service Representative
. Worked in focus groups for newly rolled out applications.
. Quote medical insurance benefits and claim status.
. Mentor people that are not meeting quotas.
. Developed ability to work independently in a fast-paced
environment.
Contact this candidate