Software Security System
Resume:
JAMES PETTAWAY
*** ****** ***** *******, ** ***** *******@***.*** 917-***-****
OBJECTIVE To secure a position where I can optimally utilize my skills and ability to strengthen an
organization operations while facilitating personal growth and professional development.
SKILLS & ABILITIES Recognizing network topologies, media connectors and uses and identifying network
components. Determining proper OSI model network protocols,network services subnetting
and gateways and WAN technologies. Implement Server OS capabilities VLANS, network
attached storage, disaster recovery, firewall and proxy. Selecting appropriate TCP \IP utility,
configure clients to servers. Troubleshoot (cause and fixes) networks, peripherals and
hardware. Maintain clients workstations and provide software updates for servers. Provide
on-site support, remote monitoring, security, data backups, spam filtering and anti -virus
software installations. Resolve clients computer, network and server issues. Develop IT
strategies for customers.
EXPERIENCE SYSTEM INTERGRATOR COMPANY: TGI
2011 TO 2014
Responsibilities include but are not limited to installing hardware and software on to
customers servers. Connect clients workstations to servers and push out new software and
hardware to workstations. Demo and train customers on new equipments. Troubleshoot and
upgrade hardware and software as needed. Provided support for a variety of different OCR
software and created emails accounts on clients mail servers for customers.
IT TECH COMPANY:ATLANTIC BUSINESS PRODUCTS
I1995 TO 2010
Responsibility was to maintain servers, install applications and upgrades, resolve software
compatibility issues and troubleshoot problems. Upgrade and install hardware and software,
including workstations laptops and printers. Review of customers needs regarding net works,
evaluate equipment and impart findings and recommend ations, Scanner, Tape Backups,
Printers, Zip Drives, Printer tracking software, Security System, Copiers, Faxes.
EDUCATION SYBEX, ONLINE
NET+ CERTIFIED
Bronx Community College from 1980-1982 Majored in Computer Science
COMMUNICATION Have excellent communication skills with customers, give demo and training as needed for
customers to be comfortable with new products.
LEADERSHIP Created guideline for copier techs to do basic setup of equipment such as printing and
scanning, gave training classes to copier techs to improve their knowledge of networking
equipment.
REFERENCES THOMAS CAVA, VICE PRESIDENT OF SERVICE
TGI
FRANK BERMUDEZ, BRANCH SERVICE MANGER
TGI
VINCENT RUSSO, SR.IT TECHNICAN
TGI
PAGE 2
Contact this candidate