Customer Service Representative

Darren G. Jennings

*** ******* ******, ******** ****, 43206 614-***-**** (c) 614-***-**** (h) Email: *********@*****.***

Summary

I am a results-oriented data entry specialist with a diverse background in customer service. I enjoy the

challenge of learning something new every day! I am also dedicated to providing excellent customer

service.

Highlights

• Client relations specialist

• Skilled multi-tasker

• Data Entry

• Deadline-oriented

Skills

Microsoft Word, Excel, Access; PowerPoint; Outlook Express; Multi-line phones; Scanning: Encoding;

Proofing: Photocopying; Dictation; Transcription; 10-key (sight/touch); Data Entry (alpha/numeric); and

some Accounting.

Experience

Sedgwick Service Center Representative 7/8/2013 – 5/29/14

Customer liaison with knowledgeable in disability plan eligibility, coverage and benefits.

McGraw-Hill Education Customer Service Representative: 05/18/12 - 09/20/12; Receive incoming calls

for school book orders from Universities, Colleges, Bookstores, Professors, Home Schooling Teachers

and other individuals as needed.

iQor Customer Service Representative: 10/1/11 – 12/21/11:Receive calls assisting with enrollment and

other duties as needed.

Oakleaf Village Front Desk Receptionist: 4/20/11 – 6/5/11: Answer phones, Meet/Greet, Assisting with

scheduling of client services.

Law Office of William J. O’Malley (nee O’Malley & Oglesbee) 02/02/05 – 08/31/09:

Administrative Support: Answer multi line phones. Compile data.

Express Fulfillment 10/25/04 – 02/01/06 Data Entry Operator: Organize and maintain records of

batches. Catalog entries for the night

Ameritemps Inc. Clerical Specialist: 05/01/94 – 03/18/05: Assignments: Indexer, Receptionist Sales

Consultant: Customer Service Representative: Data Entry Operator: Image Processor, Night Auditor.

Education

Centennial High School 09/01/81 – 12/04/83 Major: Vocational Business GED: November, 2000

References available

Contact this candidate