Customer Service Training
Resume:
AVECHI CHIMARA
Whitby Ontario L1R 3E6
Cell# 416-***-****
*.*******@*******.***
Education
University of Toronto
Bachelor of Arts: Double Major in Political Science and Sociology
2013 Present
Central Peel Secondary School
O.S.S.D.
2013
Experience
Volunteer Psychology Research Assistant
May 1 2014
Administer psychology experiment to first year university students
Interact with students in a professional manner
Enter data that was collected during experiment
Volunteer Member of Marketing Team New College Orientation
March 2014
Organize, describe and convey information on a variety of social media
outlets with appropriate clarity and detail to incoming first year
university students
Work Winners Store Associate
March 1 2014
Demonstrate a high degree of customer service while processing all
refunds, exchanges and purchases in accordance with company
guidelines
Responsible for the daily administration of store funds in and out of the
cash office
Volunteer Canadian Condominium Institute
2013
Worked with a small group to complete over 1,000 bags for
conference delegates
Scanned hundreds of delegates barcodes in a fast paced manner
Answered questions from general questions
Co Op Brampton Board of Trade
2012
Perform cash, debit, and credit transactions
Called members for account information in a friendly and polite
manner
Handled large amounts of cash and deposited payments
Volunteer Region of Peel
2011
Greeted members of the community in a friendly approachable
manner
Served food to members of the community
Volunteer Family Literacy Program
2011
Facilitated 9 workshops to teach parents and children about early
literacy
Kept children engaged in various activities
Extra-Curricular Activities
Red Dress Gala Raffle Ticket Collector
2013
Encouraged individuals to buy raffle tickets
Over $1,000 was raised for Heart and Stroke and the Alpha Phi
foundation
Director of Administration Alpha Phi – Xi Chapter
2013 Present
Records weekly meeting minutes
Sends monthly updates to Alpha Phi International
Awards
Specialist High Skills Major Business
2013
Completed counterfeit money detection training and First Aid and CPR
training
~REFERENCES AVAILABLE UPON REQUEST~
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