Customer Service Sales

LISA DOAN

** ****** *****, ********, ** L*E*J*

905-***-**** ********@*******.***

Accomplished, achievement-driven and results-orientated recent graduate

interested in working in Customer Service.

QUALIFICATIONS

Assess and use current concepts/systems and technologies to support an organization's business

initiatives

Detail orientated with a high degree of accuracy

Motivated, dedicated, dependable, reliable, energetic, well-organized, confident and able to

prioritize and multitask

Excellent interpersonal, time management and customer service skills, and able to work as an

individual with minimal supervision and as an effective team member

Exceptional communication and customer service skills

COMPUTER SKILLS

• • •

MS Word MS Excel MS PowerPoint

• • •

Access Outlook Windows 2010, XP, Vista

WORK EXPERIENCE

Target – Hamilton, ON May 2013 –

Present Sales Floor Team Member

• Help deliver a strong guest focus culture that exceeds guest expectations

• Maintain a clean, and organized store

• Deliver accurate product placement, pricing and labels

• Train new team members

American Eagle Outfitters – Hamilton, ON November 2011 –

January 2014 Sales Associate

• Provide excellent customer service

• Process till transactions quickly and accurately

• Actively seek to maintain and improve store retail standards on selling floor, service area and

stock rooms

LISA DOAN

DirectBuy – Stoney Creek, ON July 2010 –

November 2011 Marketing Associate

• Make first contact calls to potential clients

• Following up with prospects and creating appointments

• Consistently providing a sufficient amount of leads meeting monthly goals

Fortinos – Hamilton, ON August 2005 – August 2010

Cashier

• Provide customers with service in a friendly and helpful manner.

• Assisted customer service manager in administrative role, working with payroll,

preparing and processing invoices and tender balancing

• Worked closely with management from various departments

• Trusted with administrative tasks pertaining to end shift procedures

AWARDS AND ACHIEVEMENTS

Mohawk College graduate named to the Dean’s List, 2013-2014

Earned “top performer” of the Sales Floor Team, Target 2013-2014

ACTIVITIES AND INTERESTS

Hobbies: Reading, Cooking, Outdoor Activities

Licenses: G-Class Driver’s License

References Available Upon Request

Contact this candidate