Kenneth Dantzler
*** **** ******* ***. *-****, Chicago, IL 60661
***********@*****.***
Profile
Systems Administrator with extensive experience in the planning, installation,
maintenance, and support of Windows based systems. Consistently and constantly
advancing technical skillset in order to maintain status as a well rounded and always
current technical resource. Over the years I've learned that technical skills are
not always enough for optimal performance in Information Technology. To that end, I
have developed a mindset to see things not only from a technology point of view but
more importantly from a business perspective. This has allowed me to function as
liaison between IT groups and business units in order to achieve technical
enhancements that directly affect the effectiveness of business units.
Experience
Guggenheim Partners, Chicago, IL ( 9/2013 - present)
Server Administrator
Primary Windows Server Administrator servicing 1000+ servers (physical and virtual)
in various parts of the country
Ensure all Windows Servers are performing at optimal states using various maintenance
tools
Perform installation, maintenance and security audits of 1000+ servers using various
tools such as Symantec Enterprise Protection
Perform patching of all Windows servers to ensure servers are secure and operate at
peak performance
Function as lead Server Administrator for special projects
Collaborate with developers, database administrators and others to ensure Windows
based applications are performing at expected levels
Perform data backup administration in remote offices as well as headquarters
including restores and data integrity checks
As a Domain Administrator I provide authorized access to enterprise resources via
Active Directory as well as administer special Active Directory projects such as
maintenance, trust relationships and AD upgrades
I function as primary administrator for Symantec Endpoint Protection for Server
environment which involves upgrading clients to latest version of SEP as well as
responding to all SEP incidents
Administer servers via VMWare vSphere console
Mesirow Financial, Chicago, IL (10/2006 - 9/2013)
Server Administrator
Provide level three support for all 300+ Windows Servers (physical and virtual) and
the applications contained on them
Provide level three support for all issues related to Active Directory
Administer server monitoring system which monitors not only up/down status of servers
but also service, space, and WMI monitoring for various applications running on
servers
Administer servers via VMWare vSphere console
Administered enterprise faxing, scanning, and DNS/DHCP
Resolve technical issues in a timely manner and perform root cause analysis
troubleshooting to find reason for problems and a permanent solution
Assist lower level support teams with diagnosing a problem and finding the best
resolution
Reviewed and recommended products that will assist IT management in providing more
efficient, economic and scalable solutions for business units
Administered enterprise drive mapping solution via Desktop Authority as well as
provide level three support for DFS administration
Rock Island Company, Chicago, IL (11/996 - 8/2006)
Support Specialist
Sole source f technical support for entire company consisting of traders and back
office personnel. Maintained entire computing environment for trading firm
Installed, troubleshot and trained users on the use of various software packages in
order to achieve a higher degree of proficiency in work productivity
Implemented Active Directory architecture and subsequently upgraded email services
from POP3 email environment to Microsoft Exchange
Technical liaison between Rock Island and Regional Stock Exchanges, third party
vendors and client's technical staff
Education
Bachelor of Science, IT - Security Emphasis September, 2010 - September,
2014
Western Governors University - Salt Lake City, UT
Part of the degree program consists of obtaining the following
certifications: A+, Network+, Security+, CCNA, CCNA Security, Comptia
Project+
Industry certifications
CompTIA A+
CompTIA Network+
CompTIA Security+
Cisco CCENT
Comptia Project+
CIW Database Design Specialist