Procurement Specialist

Tabitha Maddox

281-***-**** direct m ********@*****.*** 3 12.887.0369 direct m ********@*****.***

Summary of Qualifications

A young professional with eight (8) years of business experience; six (6) of which concentrated in Strategic Sourcing and

MRO Procurement. Beginning in 2006 at Jenny Craig Weight Loss Centres – Oak Lawn, IL as a Customer Service

Coordinator, and throughout her current role as a Spend manager for Accenture LP, Tabitha has been commended for her

strong organizational skills and attention to detail, ability to communicate effectively and adapt to change without notice,

and being an effective team member.

E ducation

Chicago State University Chicago, IL

Bachelor of Arts, 2009 Sociology/Pre-Law Dean’s List of Honors 2005 and 2009

Technical Skills

Operating System: Windows 95/2000/XP/Vista/7/8

Microsoft Office (2013 and older): Word, PowerPoint, Excel, MS Outlook, Access, Publisher, MS Project

Software: Internet Browser (IE, Firefox, Opera), Lotus Notes, DnBi, Beeline and IQNavigator

(Project/Consultant Management and Compensation), Business Objects, SharePoint, Web Ex, QuickBooks, SAP,

Oracle, ReQlogic, SalesForce, Aestiva, Ariba

Professional Experience

Accenture, LLP – Chicago, IL – Management and Technology Consulting

Consultant - Spend Manager, BPO Procurement – August 2013 – Present

Required to assist with delivery of customer engagements per RFP resulting Statement of Work, on-time and

within budget. Manage expectations from one or more customers in alignment with the SOW/Contract language.

Contribute to overall client satisfaction through delivery of multiple and complex spend management initiatives

and prompt resolution of customer issues. Create metrics providing status and progress related to schedule,

budget, resources, and deliverables.

Results:

• SubContractor Supplier Rationalization and Market Rate Analysis

• Evaluate and enrich the purchasing of internal clients

• Assess market and provide cost analysis- solicit and evaluate supplier bids for contracts

• Review and analyze financial and operational data specific to assigned projects, and reconcile

discrepancies

• Contractor Rate Card Analysis and Restructure

Sysco Corporation - Houston, TX - Food Service Products Marketing and Distribution

Sourcing Analyst, Price Management - November 2012 – August 2013

Responsible for the strategic souring of commodity pork by conducting analysis to track and report key cost

drivers, pricing trends, emerging market regions, and supplier capabilities. Work directly with various Team

Leads to gather and validate data used to build an RFP business case to support successful negotiations and

profitability.

Results:

• Vendor selection – Solicit and evaluate supplier bids for contracts, identified vendors to pursue and sunset

• Determined which specific products to source where, through which manufacturer

• Identified and reported deviations from expected performance

• Implemented new sourcing structure for commodity pork, and tracked results and re-assess against current

trends

• Suggested and participated in the re-write of the Sourcing Analyst Training Manual

RealTick, LLC Chicago, IL - Market Analysis Trade Management

Procurement Specialist, Global Infrastructure Services - August 2011 - July 2012

Obligations included development, maintenance, and support of products, processes, and procedures related to

Global Infrastructure Services. Required to work with various project teams to outline scope and vendor

selection, and coordinate project activities for multiple client services. Also tasked with establishing a

technology agreements (consulting services, maintenance, licensing, outsourcing), vendor relationship

management, and business area engagement.

Results:

• Created centralized database for IT infrastructure and Client Connection projects

• Implemented a unified system for logging circuit capacities and restructured tracking process for IT projects

• Analyzed supplier performance using a tailored rating system

• Developed strategy for contract negotiations and management of MRO and indirect sourcing

• Completed several projects for procuring and implementing hardware, architecture, and maintenance for

data centers.

Innovative Systems Group Glen Ellyn, IL Consulting/Staffing Agency

Consultant- Management Consultant - May 2011 - June 2011

Tasked with improving efficiency and profitability, identifying problems and recommending solutions. Expected

to provide organizational change management assistance, development of coaching skills, technology

implementation, strategy development, and operational improvement services.

Results:

• Streamlined tracking process for open, closed, and filled requests from internal clients seeking temporary

placements.

• Drafted surveys to connect with prospective Hiring Managers on needs and expectations.

• Coached management on techniques to infiltrate businesses and successfully place candidates.

• Coached recruiters on techniques to identify the best candidates for any specific request.

• Increased job placements with companies Innovative Systems Group felt they were losing ground on.

• Collaborated with upper management to develop a niche for target markets.

The Northern Trust Company Chicago, IL Personal & Institutional Financial Services

Consultant- Business Analyst, Global Procurement - February 2008 - April 2011

Act as a liaison for the department to internal and external clients, including all levels of management, suppliers,

and the global procurement team. Provide subject matter expertise and advice to customers on standard

procurement policies, and best practices, as well as assist in the drafting of RFP resulting Statements of Work,

Change Requests, Non-Disclosure and Master Services Agreements for various MRO and developmental

projects.

Results:

• Earned “outstanding” ratings on annual reviews for three years. Recognized for high-quality work,

organizational strengths and exceptional customer service delivery.

• Praised by supervisor for excellent performance as interim office manager (supporting ten staff members).

• Saved the company an additional $20 million for the 2008 fiscal year by creating and implementing a

savings process.

• Excelled within deadline-intensive environment, ensuring the accurate and on-time completion of all

projects.

Jenny Craig Weight Loss Centre Oak Lawn, IL Weight Loss & Nutrition Company

Customer Service Coordinator May 2006 - August 2007

Responsible for addressing client inquires via phone and in person, providing program information, scheduling

weekly client appointments, invoicing, assisting in inventory management including forecasting and deployment,

and processing client orders. Also served as manager for the centre’s consultants.

Results:

• Demonstrated the ability to learn and implement new organizational processes, workflows, policies and

procedures with minimal ramp-up time.

• Implemented tracking processes for loss prevention.

• Created processes to improve and expedite customer service and satisfaction.

References

Contact information available upon request

PROFESSIONAL

Deborah Sallman, VP, Sallman Consulting

(Former VP, Global Procurement, The Northern Trust Company)

Joe Salas, President, Innovative Systems Group

John Broshar, Client Principal, BitWise, Inc.

(Former Managing Director, Innovative Systems Group)

PERSONAL

Carmela Williams, Legal Secretary

Tabitha Maddox’s Detailed Professional Experience

Accenture – Chicago, IL – Management and Technology Consulting

• Prepares charts, tables, and other data displays for use in reports

• Prepares reports statements, schedules, and summaries for assigned projects

• Timely and accurate entry of data into company databases

• Research and analyze current and past trends, expected trends, and potential effect of change.

• Review and recommend process improvement to increase efficiency and client service

• Provide analytics on non-standard accounting, financial, and operational reports

Sysco Corporation - Houston, TX - Food Service Products Marketing and Distribution

• Provided real-time total cost analytics for the sourcing of over 150m pounds of commodity pork

• Conduct analytics to build the fact base in support of RFP/RFQ negotiations

• Perform sourcing data analysis using Category Management process

• Lead analysis for visibility in key cost drivers, pricing trends, emerging market regions, supplier capabilities and

capacities

• Develop ideas leading to continual improvement to the sourcing process at Sysco

• Provide data support to supplier relations and category management team

• Develop any adhoc sourcing related reports as needed

• Provide the analytical support to SSR Manager during supplier business reviews

• Work with the insights team to develop surveys and interview guidelines for the key suppliers

• Ability to pull disparate pieces of data together to form a coherent story

• Ability to manage multiple projects in a fast paced environment, adapt to shifting priorities, and be very detail

oriented

• Self-driven individual with intellectual curiosity and pushes to understand underlying issues

• Collaborative team player who can work across functions (e.g., Analytics, Category Management, SSR)

RealTick, LLC Chicago, IL - Market Analysis Trade Management

• Evaluate vendors based on price, quality and availability.

• Organize the RFP/RFQ and purchase of all material, supplies, equipment, property and services for the

organization.

• Procure and arrange preventative, operational, and corrective maintenance and support for data center assets.

• Work with the finance department to help develop and stay within the budget.

• Contract and license administration

• Follows the organization's goals, policies and procedures when making purchases.

• Drafts contracts and coordinates the delivery of services or goods.

• Keeps records of suppliers and intervenes if problems arise concerning shipments, prices or products.

• Responsible for establishing and demonstrating a standardized practice of vendor lifecycle management

• Identify and implement necessary changes to the procurement workflow to maximize efficiency and reduce risk

and errors

• Met regularly with clients and support functions to ensure customer satisfaction and continuous process

improvement

• Managed Company’s third-party activity, risk, auditing, and oversight, to mitigate risks

The Northern Trust Company Chicago, IL Personal & Institutional Financial Services

• Preparation and coordination of tech and non-tech agreements (consulting services, maintenance, licensing,

outsourcing)

• Contract, licensing, and procurement execution process.

• Advising business partners with regards to scope and administrative procedures required to achieve full contractual

compliance.

• Manage suppliers via supplier activity reporting and business/performance reviews, support and conduct supplier

score carding

• Gather and analyze data using Northern Trust systems to report supplier diversity and spend.

• Proactively communicate with staff and suppliers regarding agreements and data compliance.

• Support key Procurement initiatives and projects

• Create and maintain records and databases as needed.

• Responsible for managing annual operational and developmental expenses.

• Contribute to vendor management system’s (Beeline) improvement by identifying requirements and communicating

changes.

• Stay current on projects and serve as point of contact/information resource.

• Monthly and quarterly financial accounting and reporting

• Purchase orders

• Procure and arrange preventative, operational, and corrective maintenance and support for day-to-day operations.

Contact this candidate