Customer Service Manager

JONATHAN RABER

**** **** ****

Parma Heights, OH

Cell: 405-***-****

acel7e@r.postjobfree.com

OBJECTIVE:

Searching for a Kidder Flexo Printing position in.

Transferable Work Skills:

*Open to improvement. Personal development on the job, out of publications and in the classroom.

*Ability to interact with people. A team player.

*Goal oriented. Willing to accept multiple objectives, prioritizing and implementing until achieved.

EXPERIENCE:

2012 - Present ASR, Inc. Press Operator

Run a six color Kidder Flexographic printing press. Print roll to roll for sugar packets for Domino Sugar.

2008 - 2012 VOX PRINTING Press Operator

Run a five color RDP Marathon 33” web press. Maintain and repair as needed.

1999 - 2008 SCHWARZ PAPER COMPANY Press Operator

Run a five color Hamilton 28” web press. Run four color process printing on 100% recycled paper. Troubleshoot, maintain and repair as needed.

1997 -1999 McKAY PRINTING SERVICE Second Shift Supervisor

Working manager with a staff of four. Ran Didde Conserver four color web press and Solna 425 four color sheet fed press. Maintained schedule for mailing deadlines. Trouble shoot press problems, repaired as needed. Assisted staff to spot and correct errors and oversights prior to printing.

1992 -1997 BOY-CONN PRINTER Pressman

Filled in wherever needed. Shot film with Kenro 430 vertical camera. Stripped film. Burned plates. Ran Harris LXK. Ran Chief 2217 and 115. Cut and folded finished jobs.

1985 -1992 METROPRINT Owner

Responsible for all aspects of business. Hired all clerical, counter and pressroom staff. Typeset copy on Compugraphic. Ran A.B. Dick 360 and Itek 960. Cut, folded and packaged finished jobs. Provided part-time, after school jobs to high school students. Increased gross sales by 145% through repeat business, prospecting new customers and adding new services.

1981 -1985 INSTY-PRINTS Shop Manager

Managed Quick Print storefront for national chain. Customer Service. Received print orders. Answer customer questions. Solve customer problems. Ran A.B. Dick 360. Ran Ricoh 2600 Autoprinter. Inventory and Accounts Receivable.

Awards:

Manager of the Year Award.

"Most Increased Sales" of the year award.

1980 - 1981 CALUMET BAPTIST SCHOOLS Teacher

Initiated beginner 6th grade band program. Matched students to instruments. Directed Jr.& Sr. High choirs. Taught Elementary Music. Grades 1-5.

EDUCATION:

CEDARVILLE COLLEGE Bachelors Degree - Music Education

IVY TECH STATE COLLEGE Continuing Education - PC and Macintosh

HOBBIES:

• Reading books • Creative Writing • Jogging • Weight Training • playing piano

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