Mauro L. Subido
847-***-**** – Mobile
Lake Villa, IL 60046
acel6j@r.postjobfree.com – Email
http://profile.gadball.com/mauro.subido - Web
Project Manager
Goal-driven Project Manager with a highly technical background providing high visibility projects leadership,
planning, guidance, and hands-on expertise ranging from design, cost-projection, installation, expansion,
upgrades, capacity planning, optimization, customer acceptance to providing root-cause analysis.
CORE COMPETECIES:
Project Management Cycle Time Reduction Communicator
Strategic Planning Problem Solver Documentation
Process Improvement Cross-Functional Team Multi-Tasker
Project Leader Procedure Oriented Six-Sigma
Metrics Focused Customer Service Technical writing
Quality Control Decision Maker High technical aptitude
SKILLS:
Excellent Project Management skills: ensured project deadlines are met, on-budget, and accepted by
customer. Provide support from kick-off meetings to final acceptance. Facilitator and organizer of cross
functional teams. Anticipate problems and find solution prior to delay or quality degradation. The
ability to communicate with all levels of management (such as VPs, Directors, Senior Managers, and
Individual Contributors.
Solid communication skills: ability to articulate and document solution to customers, executives,
vendors, and team members of all levels through presentations, conference calls and/or direct
communication.
Notable leadership skills: provided support, mentorship, career path realization and development to team
members.
Exceptional problem solving and analysis skills: provider of solutions to various problems in a variety of
engineering environments.
Motivated achiever: accomplished career as an engineer becoming an expert on various network
elements in a Mobile Switching Office (MSO) while improving and developing management and
personal skills.
TECHNICAL SKILLS:
SharePoint advanced user with ability to create tools and webpages
Telecommunication equipment: trouble-shoot, optimize, install and upgrade Mobile
Switching Office (MSO) and UNIX based equipment such as Base Site Controllers
(BSC), Enhanced Base Transceiver Site (EBTS), Operations and Maintenance Center
(OMC), X25 Packet Switch, Network Access Server (NAS), Mobile Switching
Center (MSC; Nortel DMS, Alcatel and AT&T 5ESS switches), Dispatch Application
Processor (DAP), Metro Packet Switch (MPS), Inter-working Function (IWF), Short
Message Service (SMS), Voice Mail Service (VMS), Digital Cross Connect System
(DCS; Tellabs), Building Integrated Timing Source (BITS)
Telecommunication optimization: provided RF optimization of Base Sites such as parameter changes
and RF equipment installation (i.e. antenna, radios, etc.) as well as MSO subsystem
Telecommunication design and cost projection: provided system and subsystem design using customer
input and projected cost of equipment and installation of network
Telecommunication test equipment: skilled in using T1/E1 trunk, X25, RF spectrum analyzer, RF Drive
test, and MapInfo test equipment
Telecommunication protocol: X25 packet switching, Frame Relay, E1/T1 carriers, SS7, TCP/IP,
WAN/LAN
IT/VoIP: designed/built/supported IT network and VoIP phone system
Office software: expert user in MS Office suite, MS Project, MS Visio
ACCOMPLISHMENTS:
Successfully deployed LTE markets for U.S. Cellular®
Successfully transitioned U.S. Cellular® GSM roaming only network from a managed services contract with NSN
to a self-operating U.S. Cellular® network and added other service provider on the network
Successfully project managed a PDSN and LTE Firewall expansion
Successfully created and implemented a SharePoint Project Status Reporting system and dashboard
Responsible for increasing software deployment capacity by 100%; Decreased software deployment cycle-time by
20%; Evolved team to deploy software to different technologies
Successfully project managed multi-million dollar implementations, expansions and upgrades
Responsible for increasing software deployment capacity by 100%; Decreased software deployment cycle-time by
20%; Evolved team to deploy software to different technologies
Successfully resolved 100% of outstanding issues brought to issues management within 45 days; provided
leadership and Project Management in Cross-Functional team in a matrix environment
Liaison / provider of status reports and presentations to customer executives
Successfully managed and trained a self-sufficient operations team in Latin America (spanning 5 countries, 6
markets) to support customer needs in support with operations, expansions, optimization, upgrades, and disaster
recovery
Successfully project managed, planned, organized, and led field engineering team to bring up the system through
customer acceptance
Successfully managed or coordinated different engineering teams such as Sales, Implementation, Development,
Optimization, Expansion, Upgrade, and Support Engineering in a matrix environment
Engineered, designed, cost projected system installation
Successfully installed and implemented various Motorola iDEN subsystems and vendor equipment; Optimized RF
using various tools and software
Provided on-site support for wireless telecommunication equipment such as bringing on-line switches (Nortel),
base sites, and base site controllers while also providing RF design and optimization expertise
Documented Process-Maps, Method of Procedures (MOP), Technical bulletins, and provided numerous
presentation
Created the foundation to open the business such as designing/building/supporting the IT network and VoIP
telephone system, ensuring proper licensing through the state, creating operational processes
Provided technical sales support
Provider and owner of budgets and cost projections
PROFESSIONAL EXPERIENCE:
Sr. Project Manager 02/11 – 05/13
U.S. Cellular®; Schaumburg, IL
Provided project guidance and ownership from kick-off to closure ensuring the project was on-time and on-budget
Provide project plan
Provide risks and contingency mitigation plan
Provide weekly reports and status updates to stake-holders via emails and presentations
Tracked resource and budget constraints
Ensured operational readiness
SharePoint team lead, created and supported SharePoint sites, developed Status reporting tools with
dashboard view
Technical Project Manager 12/06-10/10
Conquista Title Agency; Glendale Heights, IL
Project managed the foundation to open the business such as designing/building/supporting the IT network and
VoIP telephone system, ensuring proper licensing through the state, and creating operational processes
Project managed the implementation, upgrade, and expansion of the IT network
Project managed the implementation, upgrade, and expansion of the VoIP phone system
Provide status reports and presentations to internal executives and organize team/board member review
meetings
Provide support for technical issue such as IT network and VoIP
Create operational processes
Maintain vendor relations
Technical Project Manager 04/03-11/07
American Dream Financial; Glendale Heights, IL
Project managed the foundation to open the business such as designing/building/supporting the IT network and
VoIP telephone system, ensuring proper licensing through the state, and creating operational processes
Project managed the implementation, upgrade, and expansion of the IT network
Project managed the implementation, upgrade, and expansion of the VoIP phone system
Provide status reports and presentations to internal executives and organize team/board member review
meetings
Project managed IT and VoIP (network, telephone) remote offices for operation
Provide support for technical issue such as IT network and VoIP
Software Deployment/Release Project Manager 07/02-10/06
Motorola; Arlington Heights, IL
Responsible for increasing software deployment capacity by 100%; Decreased software deployment cycle-time by
20%; Evolved team to deploy software to different technologies
Provide software upgrade support for all iDEN product software for customers world-wide
Project manage worldwide software roll-out including pre and post work
Manager of software deployment engineers (15)
Provide status reports and presentations to customer and internal executives
Schedule resources and projects, determine scope of work and equipment deliverables
Work with development to create deployment procedures
Ensure acceptance of the customer by providing support for post upgrade tests
Track Key Performance Indicators (KPI) to ensure productivity, status, and process improvement
Provide status reports and presentations to customer, customer executives, and internal executives
Technical Issues Project Manager / System Implementation Manager 05/01-07/02
Motorola; Deerpark, IL
Successfully resolved 100% of outstanding issues brought to issues management within 45 days; Provided
leadership and Project Management in Cross-Functional team
Project managed technical resources from Deerpark, Schaumburg, and the field (worldwide) to address
technical problems/issues and drive for final resolution
Work with Core, Development, Implementation engineering to provide technical answers to questions
and issues from the field in a matrix environment
Provide documentation and tools to the field for resolution of problems
Act as a focal-point to disseminate technical information to the field
Provide status reports and presentations to customer and internal executives
Provide implementation quotes for international implementation projects
Work with the field and US engineering to allocate the resources needed for the implementation
Provide status reports and presentations to customer, customer executives, and internal executives
Network Operations Regional Manager – Latin America 09/98 - 05/01
Motorola do Brazil; Rio de Janeiro, Brazil
Successfully managed and trained a self sufficient operations team in Latin America (spanning 5 countries, 6
markets) to support customer needs in support with operations, expansions, optimization, upgrades, and disaster
recovery
Liaison / provider of status reports and presentations to customer Vice President and
Director of Operation
Manage engineering team (25) in all Nextel’s iDEN (Integrated Dispatch Enhanced
Network) markets for Latin America
Track Key Performance Indicators (KPI) to ensure productivity, status, and process improvement
Provide first level support for Motorola engineering teams
Focal point for all customer engineering questions and issues
Insure each market perform to iDEN standard through statistics and provide consultation to markets with
performance issues
Provide assistance in daily operating procedures for all markets
Assist in implementation of Network Elements such Base Site Controllers, Mobile Switching Centers,
and Operation/Maintenance Centers
Coordinate Motorola team focus through customer input
Successfully implemented and brought into service MSCs in Buenos Aires, Rio de Janeiro, and Mexico
City
Project Manager / International Senior Systems Engineer 07/97 - 09/98
Motorola; Schaumburg, IL
Successfully planned, organized, and led field engineering team to bring up system and customer acceptance
Field Implementation Project Manager for iDEN Rio de Janeiro system
Project manage On-site implementation of vendor, field team, and customer
Provide status reports and presentations to customer, customer executives, and internal executives
Manage MSO (Mobile Switching Office) installation team (8)
Implement/Troubleshoot/Optimize system on site
Coordinate Motorola, Nextel, and vendor activity on site
Bring the system on-line
Perform (ATP) Acceptance Test Plans
Support all MSO expansion and upgrades
Maintain system operations
Train customer on iDEN Operation / Maintenance
Engineering Project Manager for iDEN Buenos Aires system
Engineered, designed, cost projected system installation
Project manage design, customer requirement, and equipment list
Design the system according to customer inputs, vendor requirements, and iDEN standards
Implement/Troubleshoot/Optimize system on site
Technical contact for the customer
Review order from Configuration engineering
Create parts list for MSO (Mobile Switching Office) and EBTS (Enhanced Base Transceiver Site)
Domestic Systems Engineer - iDEN Systems Support 09/94 - 07/97
Motorola; Schaumburg, IL
Successfully installed and implemented various Motorola iDEN subsystems; Optimized RF using various tools
and software
Trouble-Shoot, optimize and install BSC (Base Site Controllers), EBTS (Enhanced
Base Transceiver Site), OMC (Operations and Maintenance Center), X25 Packet
Switch, NAS (Network Access Server), MSC (Mobile Switching Center), DAP
(Dispatch Application Processor), MPS (Metro Packet Switch), IWF (Interworking
Function), SMS (Short Message Service), VMS (Voice Mail Service), DCS (Digital
Cross Connect System), BITS (Building Integrated Timing Source)
Provide technical support for Customers and Motorola Field Team
RF drive testing data gathering (MAPINFO) and analysis (Drive-test software)
Coordinated System Engineering, Program Managers, Field Engineers, and
Customers to implement and optimize the Motorola iDEN System
Trained field engineers on Operations and Maintenance of iDEN system
Factory Technician 08/92 - 09/94
Motorola; Schaumburg, IL
Create installation documentation
Track installation defects
Provide technical support for line workers
Enter factory orders
Lab Support Technician 06/91 - 06/92
AT&T Bell Laboratories; Naperville, IL
Software/Hardware configure 5ESS lab for development engineers
Troubleshoot 5ESS hardware problems
Document configuration changes, problems, and fixes
Test Equipment Technician 08/88 - 02/90
AT&T Bell Laboratories; Naperville, IL
Configure and load test equipment
Calibrate test equipment
Troubleshoot test equipment problems
Track test equipment usage
EDUCATION:
08/90 - 05/92 DeVry University; Addison, IL
Bachelor of Science in Electrical Engineering
Graduated with Honors – Suma Cum Laude
3.87/4.00 GPA
07/88 - 04/90 College of DuPage; Lombard, IL
Associate in Science
3.80/4.00 GPA
09/85 - 05/88 Northern Illinois University; DeKalb, IL
Studies in Electrical Engineering
PMP - PMBOK Training (40 hours)
Motorola Training
Six Sigma
DMS Overview/Operations and Maintenance/Universal Translations/SS7
Translations
All iDEN subsystems (MSC, BSC, EBTS, MPS, DAP)
Standards and Protocols
X.25 Packet Switching
Frame Relay
E1/T1 Carrier Systems
SS7
TCP/IP
CCNA classes: Networking, LAN, WAN, Cisco CCNA 1 & 2
ETC; Naperville, IL
Mortgage Underwriting
EXTRA-CURRICULAR: Trustee for Mateo’s Kid (Non-Profit organization; C3 Charity: 20-3853324)
REFERENCES : Available upon request