Customer Service Sales
Resume:
Rachelle Cary
San Jose, CA
RACHEL L ******@*****.***
AREAS OF EXPERT ISE
o Created and maintained new office system
o Developed and maintained proactive supply chains / networks for rapid fulfillment of
s tated requirements including: referrals, vir tual communities, social networks and
a ll other appropriate channels to assure adequate supply and t imely response
o Partner actively within the organization to manage quality and monitor our
consultant databases
o Provide original thinking to office challenges and execute on ideas for improving
patterns of work
EDUCAT ION
B.A. English & B.A. Theatre (2011) California State University Sacramento
COMPUTER SKILLS
• MS Office Suite (365), LinkedIn, Career Builder, Facebook, Google Adwords (SEO),
Sulekah.com, BenefitPoint, Box, Evernote
EXPER IENCE
March 2014 – May 2014
Operations Administrator (Temp) – The Melita Group
• Maintain all aspects of the office from ordering supplies, inventory, answering
p hones, scheduling appointments, customer interaction and guidance
• Assisted account managers/executives with editing health insurance documents,
handling sensitive materials ensuring accuracy
• Participated in organizational planning, succession planning, and business
performance improvement efforts to best streamline operations and promote growth
of the organization.
• Supported organizational change process by assisting with the implementation of a
company-wide rewards and recognition initiative
June 2013- March 2014
Office Manager – Strategism I nc
• Created and implemented organized filing system & record keeping
1
RACHELLE CARY
• Transferred all company data from paper records to digital records primarily using
Google Docs/Gmail
• Maintain all aspects of the office from ordering supplies, inventory, answering
p hones, scheduling appointments, customer interaction and guidance, ordered and
created course materials and keeping up to date with all office needs
• Exploring all advertising means including Search Engine Optimization with Google
A dwords, LinkedIn, Yelp, various magazines, online classifieds, networking events,
and Boolean coding
• Participated in organizational strategic planning, talent reviews, succession
p lanning, employee skills assessments, and business performance improvement
efforts to best streamline operations and promote growth of the organization
• Supported organizational change process by assisting with the implementation of a
company-wide rewards and recognition initiative, including monthly celebrations
March 2013 – May 2013
Sales Manager – Strategism I nc (Commission Only)
• Setting and achieving sales quotas for each month, creating nine classes every
month with five students minimum per course
• Exploring all advertising means including Search Engine Optimization with Google
A dwords, LinkedIn, Yelp, various magazines, online classifieds, networking events,
and Boolean coding
• Created company social media presence with Facebook, Twit ter and Yelp
• Answered high volume calls/emails, cold calling, attended networking events and
overall excellent customer service
May 2012 – June 2013
Special Events – Dave and Buster’s
• Setting and achieving sales quotas for each quar ter for special events catering
• Created and maintained relationships with clients by attending networking events
• Developed high level of t rust with existing clients with attentive listening,
w illingness to think out of the box and remaining budget conscience
• Ensured proper execution of special events as specified by the client including
weddings, bir thdays, bar mitzvahs/ bat mitzvahs sporting events, baptisms,
bachelor/bachelorette parties and corporate events
2
RACHELLE CARY
• Upsold by offering higher quality cuisine, dj’s, dance f loors, eat & play combinations
& l arger banquet halls
References Available Upon Request
3
RACHELLE CARY
Contact this candidate