Medical Quality Control

Brian J. Walsh

**** ***** ***** *****, ******, Ohio 44060

440-***-**** (home) 440-***-**** (cell)

Objectives

Looking to obtain a senior management position within healthcare industry, working for a visionary company that

allows utilization of professional experience and strengths in a progressively challenging manner to further

strengthen the organization and positively impact patients.

Experience

Administrative Laboratory Director, Cleveland Clinic

Department Administrator, Cleveland Clinic

August, 2006 to Present

Cleveland Clinic

Cleveland, Ohio 44195

Administrative Laboratory Director / Department Administrator serves a multi-functional role across the

Institution. Roles included Clinical Biochemistry, 27 Family Health Center (FHC) labs and targeted integration

for the 8 regional community hospital laboratories. It touches all aspects of patient care: from outpatient

phlebotomy to the fully functional rapid response labs in our freestanding emergency departments to the routine

and esoteric testing performed in our main campus labs. In all of these settings, the patient experience is first and

foremost in our Institute’s mind by providing quality test results at a minimal cost while treating the patient with

the respect and dignity that they deserve. In addition to the focus on patient experience, the role of the

administrator requires many necessary aspects of the organization: from budgeting for sections within the

Department that total over $150 million in gross revenue and over $13 million in operating expenses (2013

calendar year) to FTE management of over 180 FTEs to contract renegotiations with vendors to drive down cost

to the Institution. In addition, maintaining compliance and CAP accreditation is required at each non-waived lab

located in the FHCs and on main campus. The role also acts as an active member to the Cleveland Clinic

Reference Lab by implementation of IOPs, communication of changes to clients and creating a structure to ensure

smooth transition of client conversion. Lastly, this position serves a leadership role as the administrative chair for

the Chemistry Integration team and Enterprise Flexible Staffing to help standardize various aspects of the

performing labs throughout the FHCs and the regional community hospitals, such as standardization of

equipment, consolidation of the test menu and standardization of reference ranges.

• Manages and administrates all aspects of Department operations.

• Assumes responsibility for the department's fiscal planning, budgeting, and related financial activities.

• Develops strategic business, market and operation plans for main campus, FHC and CCHS laboratories

• Promotes active and harmonious partnership and liaises between the professional/medical staff and the

administrative/technical staff.

• Performs systems analysis to create new systems and operating procedures or revises established systems

to achieve maximum efficiency of the department processes.

• Acts as liaison/consultant with the department, division/institute, other Foundation departments, and

outside institutions.

• Organizes and manages the development of plans related to the expansion, relocation, and remodeling of

1

Brian J. Walsh

7712 Saint James Drive, Mentor, Ohio 44060

440-***-**** (home) 440-***-**** (cell)

new and existing facilities while meeting the department's goals and objectives.

• Strategically develops staffing-level metrics to ensure proper staffing at each site while ensuring

productivity standards are met.

• Manages all employees within the Department.

• Actively displays the values and embraces the principles of a Serving Leader.

• Applies management leadership skills to complex projects to create positive outcomes that lead to

improved efficiency and/or quality of daily operations.

• Actively markets and represents the laboratory in the reference laboratory arena, particularly in discussing

clinical operations of Cleveland Clinic Laboratories (CCL) to potential physician clientele

• Actively supports change within the Institution.

• Ensures quality patient care, compliance and CAP accreditation.

• Leads and/or supports research and education efforts sponsored by an academic institution.

• Mentors caregivers to help further their career within the organization.

Department Supervisor, Family Health Center Laboratories, Cleveland Clinic

February, 2001 through August, 2006

Cleveland, Ohio 44195

Primary responsibilities in this role was the FTE management for over 50 FTEs in 13 FHC Labs including

performance evaluations and corrective actions; budgets and staffing levels; compliance and accreditation (both

CAP and JCAHO) of all waived and non-waived testing performed by laboratory and non-laboratory (e.g.

nursing personnel); planning of new facilities and lab renovation.

Medical Technologist, Cleveland Clinic

May, 1998 through February, 2001

Cleveland, Ohio 44195

Performed all aspects of testing: from patient resulting to analyzer maintenance/operation to quality control

testing. Worked in automated chemistry and automated hematology departments and manual

hematology/coagulation.

Supervisor, Chemistry Department, Clinical Health Laboratories, Inc.

June, 1996 through May, 1998

Euclid, Ohio 44123

Supervised all aspects of the chemistry laboratory in order to maintain compliance and accreditation. Additional

responsibilities included management of Patient Service Centers which were outpatient draw sites with some

limited testing performed on-site.

Medical Technologist, Cleveland Avenue Medical Center

2

Brian J. Walsh

7712 Saint James Drive, Mentor, Ohio 44060

440-***-**** (home) 440-***-**** (cell)

July, 1994 through June, 1996

Columbus, Ohio 43211

Performed duties as a generalist for a small, community-based physician's office.

Professional Education

The Ohio State University, Columbus, Ohio 43210

Post-Baccalaureate Degree in Medical Technology

Academic Education

The Ohio State University, Columbus, Ohio 43210

Bachelor of Science in Molecular Genetics

References

Available Upon Request

3

Brian J. Walsh

7712 Saint James Drive

Mentor, Ohio 44060

440-***-**** (home)

440-***-**** (cell)

******@**.**.***

Contact this candidate