Manager Management

David Keith

http://www.linkedin.com/in/davekeith

********@*****.***

Home 319-***-****

Cell 515-***-****

SUMMARY

David has over 16 years of experience in managing IT Asset portfolios. He

is Certified IT Asset Manager CITAM, Certified Software Asset Manager CSAM

and Certified Hardware Asset Management Professional CHAMP. He has managed

vendor contract with companies like IBM, HP, Dell and Microsoft. He has

over 20 years of experience in contract negotiations. He has extensive

experience in Financial Asset Management also. On the IT side he has been

accountable for an annual budget of $15 million.

KEY ATTRIBUTES

. Energetic and dependable executive-level contributor.

. Technical expertise, proven leadership, expert communications skills

. Expert in strategic business development

. Expert in fiscal and budgetary analysis and management

. Possess exemplary skills in team building and training

. Nationally regarded experience in risk management with emphasis on

license management

. Build consensus between parties and departments, resolve conflicts,

build ad hoc alliances

CERTIFICATIONS

. Strategic Infrastructure ITAM Professional - Master SIIP-M

. Certified Software Asset Manager CSAM

. Certified Hardware Management Professional CHAMP

. Certified IT Asset Manager CITAM

. Microsoft A+ Certified

TECHNICAL SKILLS AND EXPERTISE

. IT Asset Management

. Business Strategy

. Strategic Technology Initiatives

. Cost Management

. Return on Investment

. Profit Maximization

. Capital Budgeting

. Fiscal Auditing & Annual Budget Build

. Product Rationalization

. Service Delivery

. IT Service Management

. ITIL / Program Development

. Vendor Management

. Project Management

. Process Improvement

. Life-cycle Management

. Software Asset Management

. License Management

. License Compliance

. CRM.

. Team Leadership

. IT Governance

. Global Regulatory Compliance

. Copyright Law

. Training & Mentoring.

. HP Asset Management Suite

. Altiris Asset Management Suite

. Service Now Asset Management Module

IT ASSET MANAGEMENT SUMMARY

David has over 16 years of experience in managing IT Asset portfolios. He

started IT Asset Management work with McLeodUSA where they did two large

program implementations. He has successfully performed as a Project Team

member, Program Owner and sponsor in these implementations. He has

expertise in using the same principles used in financial and fixed asset

management and these were highly successful in providing a new level of

understanding to the management of their infrastructure.

David's experience in governance and control comes from his industry

leadership on numerous panels and committees with members of the industry

compliance agencies. In addition his work with legislative bodies including

the United States Congress pertaining to consumer rights under intellectual

property laws and regulations. He has international expertise in both

intellectual property regulations and electronic hazardous waste disposal.

He was a key contributor for the industry trade associations Best Practices

Library. He also has expert level experience in Sarbanes Oxley compliance

and the federal government equivalent, OMB A123.

FINANCIAL & CONTRACT MANAGEMENT

David is well versed in managing vendor contracts with numerous technology

providers including IBM, Microsoft, HP, CA and Dell. He developed standard

consumer software contract language used by companies worldwide to mitigate

compliance risk, maximize service and functional value, and minimize time

to positive return. He has over 20 years' experience in consulting contract

negotiations from both sides of the equation. In finance he spent 22 years

in the financial asset management industry helping clients manage risk,

evaluate proper portfolio balance based on their needs and maximizing

return on investment. David specialized in both income and estate taxation.

On the IT side he was accountable for an annual budget of $15 million. The

principles he used in financial asset management were very similar to the

principles used in IT Asset Management.

PROFESSIONAL EXPERIENCE

Client Sallie Mae Bank

Duration 5/2014 - present

Role IT Contract Consultant

Responsibilities:

. Continue contract clean-up from the Navient/SMB split.

. Created Mutadis Mutandis documents for duplication of contracts.

. Created Contract Assignment documents for the duplicated contracts.

. Worked with Vendors on all phases of the process including transfer of

assets.

. Reviewed contracts and amendments.

. Created SOW's

Client Navient

Duration 1/2014 - 5/2014

Role IT Contract Consultant

Responsibilities:

. Analyze IT Contracts to be duplicated for use by Sallie Mae Bank post-

split.

. Revise contracts and negotiate service levels.

. Write and negotiate amendments

. Interface with contract management, vendor management, internal and

external legal council.

. Interface with Vendors from start through execution of the agreement.

Client Whirlpool Corporation

Duration 8/2012 - 5/2013

Role Global IT Asset and Configuration Manager

Responsibilities:

. Design, develop and implement a centralized global asset management

program including recruiting expert talent to staff the department.

. Assume responsibility for all software license management and compliance

risk mitigation.

. Negotiate current software audit settlements. (6)

. Implement a standard unique identification system for all IT Assets for

tracking purposes.

. Manage the implementation of the Service Now Asset Management and

Discovery modules.

. Collaborate with End User Services for inventory control.

. Collaborate with IT Finance to assume all asset procurement and purchase

order issuance. (Including renewals.)

Client Center for Infrastructure Management Advancement (CIMA) /

Hewlett Packard

Duration 3/2009 - 6/2012

Role Principal Consultant

Responsibilities:

. Providing training, mentoring and operational experience workshops for

over 150 members of their Global Professional Services Group. Consultants

from all regions, Americas, EMEA and APJ participated.

. Completed a two year contract with HP providing Infrastructure Management

training to the HP Professional Services team.

. For CIMA responsible for industry content development, associative

collaboration with other content developers and business relationships.

Co-creator and instructor of the Strategic Infrastructure ITAM

Professional (SIIP) learning path.

Client International Association of IT Asset Managers (IAITAM) -

Suffield, Ohio

Duration 2004 - 2009

Role Director / ITSM/ITAM Expert / Trainer

Responsibilities:

. Director of Government Relations and Research / Sr. Certification

Instructor / Industry Lecturer. Liaison for all aspects of relations with

government entities including Congress, for the Association.

. In addition he was senior certification instructor for the Association.

He was instrumental in developing industry best practices, training

materials and teaching all certification classes and workshops.

. Recognized globally as a top expert in the field of IT Asset Management

he frequently spoke at industry conferences. David is best known for the

ability to relate personal experience to business principals bringing

clarity and understanding to complex processes.

. During his tenure at IAITAM he not only trained over 1000 IT Asset

Managers but was principle project consultant for their members. The

projects ranged from single issue items such as evaluating the value of

moving to RFID from a bar coded asset tag to Full Program Evaluations and

process development mapping.

. David was a key contributor and vital resource in the creation of the

Best Practices Library.

. Most companies he has worked with are confidential but has received

permission to include some organizations for reference purposes. Included

in that list are:

. HP

. McLeodUSA

. Transamerica/AEGON

. Micron

. Wachovia Bank prior to, during and post-merger with Wells Fargo

. Amdocs

. Taxation Board State of California

. Sacred Heart University

. Attorney General's Office State of Texas

. Sarasota County Florida

. CA

. Partners Healthcare

. Select Comfort

. Harris County Hospital, Houston Texas

. Chevron

. Marriott

. AMD

. Whirlpool

Client Construction Advantage - Shellsburg, Iowa

Duration 2002 - 2004

Role Infrastructure Consultant

Responsibilities:

. Developed, implemented and administered IT infrastructure for rapidly

expanding construction material supply company. Built network,

fileservers, web presence, workstations, standard software image and

email.

Client McLeodUSA - Cedar Rapids, Iowa.

Duration 2/1997 - 5/2002

Role Senior Manager, Technical Services & Manager

Desktop/Server Support.

Responsibilities:

Senior Manager, Technical Services 2000 - 2002

. Combining exceptional technical cognizance with a practiced business

sense he provided management expertise of corporate IT support operations

for both Headquarters and Central Region.

. Areas under his management, help desk and desktop support, desktop

development, application support and server administration both onsite

and remotely for 11,000+ users. Project management oversight for multiple

high profile initiatives annually. Staff included, 6 managers, 183

technicians, 6 applications developers and 11 contractors.

. Lead the initiative for the development of departmental standards to

increase service delivery while reducing costs dramatically, and ensuring

systems operating at optimal levels. $15+ million budget responsibility.

MANAGER DESKTOP / SERVER SUPPORT 1999 - 2000

. Effectively managed 23-member support team consisting of Desktop Support

Technicians, 2 Project Coordinators and 3 Lead/Supervisors supporting

7,000+ system users.

. TIVOLI IMPLEMENTATION ANALYST 1997 - 1999

. MANAGER INTERNET SUPPORT GROUP 1997 - 1997

PRIOR TO 1997

SENIOR MANAGEMENT CONSOLIDATED FINANCIAL SERVICES GROUP INC., (CFSG) Cedar

Rapids, Iowa .

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