Accounting

Eugene Ellis

***** ******** *****, ********* *** ( Parma Hts., Ohio 44130

440-***-**** ? 440-***-**** ? **************@*****.***

Professional Summary

Accounting and finance professional with a specialization in taxation,

auditing and financial management. Currently pursuing CPA certification

with expected completion in 2015. Expertise in all aspects of accounting

and bookkeeping, including account reconciliation, accounts payable &

receivable, invoicing and payment processing. Recognized for providing

outstanding customer service, providing the highest level of customer

satisfaction. Skilled in providing critical input and improvements to

processes focused on enhancing operations. Proficient in Microsoft Office

suite, as well as Novell Groupwise.

Professional Experience

RNR CONSULTING, Cleveland, OH

2013-Present

Consultant / Accountant

. Work independently to develop project deliverables for information

technology, human resources, procurement, organizational development,

training types of projects with public and private sector clients.

Contents of deliverables include: Business process analysis of workflows

such as materials/services procurement, contracting, hiring, training,

mergers, licensing, permitting, documents management and related

administrative processes

. Responsible for making recommendations for business process improvements

based on findings and best practices

. Create project reports including description of project approach, project

methodology, project findings, recommendations, implementation steps

. Provide assistance to the project manager by developing initial versions

of project plans, schedules and project budgets prior to official

approval, utilizing Project Evaluation and Review Techniques (PERT),

Strength, Weaknesses, Opportunities, Threats (SWOT) Analysis, and Cost-

Benefit Analysis, Return on Investment (ROI) Analysis.

. Manage accounts payable, accounts receivable, and payroll entries into

Peach Accounting software

. Generate budgets and forecasts on a quarterly basis and present

information to the management team

. Prepare annual company accounts, reports, and record company expenses

CUYAHOGA COUNTY TREASURER, Cleveland, OH 2008-2013

Delinquent Tax Examiner

. Manage compliance of delinquent property tax contracts with the Ohio

Revised Code and Ohio Administrative Code through comprehensive auditing

within the Cuyahoga County.

. Evaluate key performance indicators associated with designated

operational processes.

. Recommended corresponding work strategies to mitigate identified areas of

negative property tax delinquency.

. Identify 2011 and 2012 county financial position for compiling tax

revenue data in support of the Fiscal Office.

. Complete financial, compliance, performance and electronic data

processing based quality reviews for the Cuyahoga County Treasurer and

Fiscal Office.

. Partner with the Cuyohaga County Fiscal Office in the development of

effective improvement plans in response to issues identified during

internal audits and risk review audits of delinquent property tax.

Notable Accomplishments:

. Received a fast-track promotion to Examiner 2 in the Taxpayer Services

Division in recognition for outstanding performance.

. Earned several letters of commendations for showing professionalism to

taxpayers, along with verbal compliments within less than six months in

service.

. Developed and implemented Excel spreadsheet to streamline delinquent tax

revenue calculation and documentation generated from collection payment

plans.

XPRESS LOAN SERVICING, Cleveland, OH 2006-2008

Account Maintenance Representative/Coach

. Led mentoring for new account maintenance representatives, establishing

new training methods on company systems.

. Provided education for Federal Stafford and Direct Loan program borrowers

on repayment terms, daily interest accrual, and payoff calculations.

. Managed the facilitation of delinquent borrower transition into

forbearance, deferment, or income sensitive programs.

Notable Accomplishments:

. Optimized efficiency by determining needs, easily gaining trust, facing

complex situations, and resolving problems through application of best

practices in managing customers.

. Received promotion to a coaching / training position within six months of

tenure for displaying dedication to work and outstanding efforts.

Education

COLORADO STATE UNIVERSITY, Greenwood Village, CO

Pursuing Master of Management, Graduation Expected: January 2015

COLORADO STATE UNIVERSITY, Greenwood Village, CO

Bachelor of Science in Business Management

CUYAHOGA COMMUNITY COLLEGE, Cleveland, OH

Associates Degree of Arts

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