Charisse N Randall

**** ***** *****

Euclid, OH *4117

Cell-216-***-****

acel2d@r.postjobfree.com

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Objective: To obtain a professional position in which my skills in customer

service and management can be utilized and have a chance to advance with

the company.

Qualities:

. 5 years of customer service experience

. Team management

. Skilled multi-tasker

. Scheduling

Experience:

. Kmart Supercenter-Mentor, OH Aug 2013 - Present

o Customer Service Supervisor-

. Cash Management

. Providing fast and friendly service

. Assisting in other departments as needed

. Western Union service

. Responsible for routine safety check

. 7-Eleven- Cleveland, OH Oct 2012 -

Mar 2013

o Assistant Manager-

. Greeted customers and assisted with questions

. Responsible for ensuring a friendly work environment for

employees

. Cash Management

. Handled scheduling and payroll for employees

. Responsible for light housekeeping in line with corporate

standards

. Subway - Cleveland, OH Mar 2012 - Oct

2012

o Manager-

. Created training manuals to assist in resolving difficult

customer issues

. Managed daily activities of customer service team

. Improved customer satisfaction

. Responsible for scheduling

. Cash Management

. Subway - Mentor, OH Jul 2011 - Mar

2012

o Crew Member-

. Prepared food for clients

. Ran cash register

. Light housekeeping

. Followed food handling and safety regulations

Education:

. Penn Foster High School - Mentor, OH Summer 2013 -

Winter 2013

o High School Diploma - Winter 2013

. Regency Beauty Institute - Willoughby, OH Fall 2008 -

Spring 2010

o Cosmetology

. License Pending

Contact this candidate