Customer Service Representative

ABIGAIL MORENO

**** * ****** *****, *** Leandro CA 510-***-****, *******@*****.***

Professional summary

Medical clerical field professional with exceptional data entry and customer service skills

Education

BACHELOR OF SCIENCE: HOMEOPATHY, 2010

Universidad Antropologica de Guadalajara Jalisco, Mexico

Skills & Abilities

MANAGEMENT

37 WPM typing speed Quality assurance

Customer service oriented Patient scheduling

Accurate and detailed Fluent in Spanish

Excellent planner and coordinator Advance computer proficiency

Works well under pressure Exceptional organization

Appointment setting. Fast learner

Invoice processing

Advanced clerical knowledge

Medical office assistant

Critical thinker

Computer office assistant

Filing and data archiving

Experience

CUSTOMER SERVICE REPRESENTATIVE HISPANIC TELESERVICES 11/2006- 9/2010.

Customer service for Comcast, Compucredit and Priceline

Technical support

Billing

Answered and managed incoming and outgoing calls

Soft sales

HOMEOPATHIC PRACTIONER PRIVATE PRACTICE 09/2010- 02/2013

Outpatient visits

Homeopaty, an alternative medicine in which a natural remedy is prescribe based on patients symptoms, including a physical

and psicological evaluation. A homeopatic consultation will include taking vital signs, diagnose or confirm patients analysis

given by a physician, read the iris, take psicologic evaluation, give nutritional recomendations and prescribe the natural remedy.

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