Engineer Technical Support

Balu Parameswaran Nair

ae.linkedin.com/pub/balu-p/51/990/150/

CONTACT DETAILS

Current Address Home Address

Al Mazroui Technologies Kailasam

Al Quoz Alapuzha, Kerala-688561

+971-0502635235(Dubai) +91-994*******(India)

**********@*****.***

OBJECTIVE

To obtain a challenging and demanding job in Computer field that will further enhance my knowledge and skills.

CAREER PROFILE

3 year Experience as a technical support in Akshaya, an ICT Project of Government of Kerala, India

Network Engineer in SENDAN International, Jebel Ali Freezone, Dubai from December 2011 to February 2012

Currently working as IT support Engineer in Al Mazroui Technologies

TECHNICAL SKILLS

Programming Technologies : VB, CSS, HTML

Operating Systems : Windows 2k, 2003 server, XP/ Vista/7/8, Ubuntu, Linux

ACADEMIC DETAILS

Master of Computer Applications (2004-2007):

C.G.P.A : 7.64

Institution : ER&DCI Institute of Technology, a Division of C-DAC, Trivandrum.

University : Cochin University of Science & Technology.

BSc Physics (2001-2004):

Marks : 68.5%

Institution : St.Aloysius College, Edathua, Alappuzha

University : Mahatma Gandhi University

PROFESSIONAL EXPERIENCE

1) IT Support Engineer: Al Mazroui Technologies (Current) : From Feb 2013

Giving IT support to Al Mazroui Medical and Chemical Suppliers one of Al Mzroui group

Maintaining Networks and Servers

Technical support to 50-60 laptops/ipads/smart phones

Giving remote support to projects

2) Network Engineer: SENDAN International Free Zone: Working from Dec 2011

Maintaining server, Managing users, Network configuring, Debugging, Trouble shooting.

Setting up of Routers, LAN/WAN, FTP, CCTV

Installed Asterisk on Ubuntu

Technical support to ERP Software for the trading business

Areas Handling

Maintaining server, Managing users, Network configuring, Debugging, Trouble shooting.

Setting up router and setup LAN/WAN and FTP

Worked in remote locations like Ruwais

Supporting the improvement of the IT related infrastructure in office

Installed the CCTV camera and enable to access from outside network

Created VB project for transportation department for maintain the database of compan y

vehicles

Created one content Management intranet site for the company in PHP and MySql

3) IT Technical Support: AKSHAYA District Project Office: (Jan 2009 - Dec 2011)

AKSHAYA is an ICT project under Kerala State IT Mission, India.

Setting up of LAN, FTP(Both Client and Server side)

First UIDAI Technical support in Kerala in Ubuntu (uidai.gov.in)

Configured and installed the UID software and Ubuntu

Managing Akshaya official Sites

Technical support for Kalalayam and Entegramam sites. (kannur.entegramam.gov.in, kalalayam.in)

Technical support of E-services for the Akshaya Centers (akshaya.kerala.gov.in)

Areas Handled

As a Master Trainer and Technical support of Enrolment Agenc y Akshaya for UIDAI project.

Configured and installed the UID software and Ubuntu

Content Manager for Kalalayam and Entegramam sites.

PERSONAL DETAILS

Passport No : G5126465

January 10th of 1984.

Date of Birth :

Gender : Male.

Marital Status : Single.

Languages Known : Malayalam, English and Hindi

Contact Number : Mob: +971 050*******(Dubai)

Nationality : Indian.

Current Location : Dubai.

DECLARATION

I hereby declare that the above written particulars are true to the best of my knowledge and belief.

Date: Balu P

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