Customer Service Representative
Resume:
Danas Jankevicius
** ** ********* ****, ******, MA 02467
****************@*****.***
Objective Data Analyst I
Aggregate Industries, Waltham, MA 03/2014 present
Employment
Ready Mix Driver
• Deliver product in a timely manner
• Interact with customers on a daily basis.
Prima Express, Chicago, IL 01/2013 12/2013
Dispatcher
1. Booked interstate freights through better cost negotiation with
brokers.
2. Provided customer service skills to both freight drivers and
brokers by making sure payments are processed in a timely
manner.
3. Paid attention to details, and worked independently as well as part
of a team in a fast paced environment.
4. Used PCS for office data analysis.
Used different tools to manage freight, including DAT360, and PFM GPS
tracking system.
LG Trucking, Denver, CO 12/2011 09/2012
Driver
Process customer billing statements in a timely manner.
5.
6. Delivered interstate freights products to industrial facilities.
7. Interacted with customers on a daily basis.
Superior Pool Products, Denver, CO 06/2008 08/2010
Driver
Delivered pool product to various facilities.
8.
9. Process customer billing statements efficiently and on time.
10. Took rapid action to address customer’s concerns.
Gentle Giant Co., Somerville, MA 06/2004 04/2008
Customer Service Representative
11. Assisted customers in scheduling local or international household
or office moves.
12. Tracked billing information and process customer billing
statements.
13. Resolved customers’ concerns and made sure customers were
satisfied with services by asking for feedbacks.
Education 06/2004 - 08/2008
University of Colorado, Boulder, CO
06/2011
Bachelors of Arts: Economics
14. Financial Econometrics, Applied Econometrics, Calculus, Money
Courses
& Banking, Finance, Intro to Statistics, Principles of
Microeconomics, Principle of Macroeconomics, Politics,
American History.
Skills 15. Matlab, Microsoft Word, Microsoft Excel, Java, Stata11,
DAT360, PCS.
Language 16. English, Lithuanian.
References Will be Provided
Upon Request.
Contact this candidate