KIAIRA MCCLENTON
**** ******* *** ** ***** Rapids, MI 49505 616-***-****
acekms@r.postjobfree.com
OBJECTIVE
Motivated individual seeking receptionist position within a law
firm where my proficiency and experience can be used to achieve
the goals of the organization
EDUCATION
Grand Valley State University, Allendale, MI
Bachelor of Science: Allied Health Science Minor: Psychology
Davenport University, Grand Rapids, MI
Certificate: Paralegal Studies, beginning May 2014
KEY SKILLS
Leadership: Dynamic team leader with the ability to bring
forward energy and enthusiasm, while motivating team members to
achieve potential and meet objectives.
Communication: Effective listener and communicator who
effectively conveys information verbally and in writing.
Planning and Organization: Facilitates skills that balance
work, team support and required responsibilities in a timely and
professional manner.
Customer Care: Possesses the ability to effectively communicate
with customers in a positive and compassionate manner.
Computer Skills: Proficiency of Microsoft Office programs
(Word, Excel, PowerPoint), including the ability to work with
several operating systems, including Windows and Mac OSX.
EXPERIENCE
Charley's Crab, Grand Rapids, MI
Server, 2013- Present
Utilize knowledge of food and beverage menu to offer recommendations for
guests
Provide an excellent dining experience with a fine dining approach
Answer telephones and process financial transactions
Perform efficiently in a fast-paced work environment
Gilly's at the B.O.B., Grand Rapids, MI
Marketing Ambassador, Bartender, Trainer, Server 2012- 2013
Oversaw operations ensuring food quality, service and cleanliness
standards were maintained
Recorded inventory of beer, wine, and liquor on a monthly basis
Trained new employees of standard operating procedures of The Gilmore
Collection
Utilized marketing tools to advertise latest deals and promotions of
Gilly's
Metro Health Hospital, Byron Center, MI
Patient Care Technician, 2011- 2012
Received telephone calls and directed as and where necessary
Assisted with scheduling follow up appointments for patients
Monitored recordings of patients' telemetry units at the secretary desk of
specific unit
Provided direct patient care for assigned patients under the direct
supervision of a Registered Nurse
Initiated CPR in the event of cardiac and/or pulmonary arrest and
responded to emergency situations
Documented patient care information using the program EPIC
Porter Hills Retirement Communities and Services, Grand
Rapids, MI
Resident Assistant, 2010-2011
Provided direct patient care to residents under the supervision of a
Licensed Practical Nurse
Administered medications and treatments to residents
Documented information regarding resident related to their care plan
Trained new employees of the required duties of a Resident Assistant
REFERENCES AVAILABLE UPON REQUEST