Customer Service Technician
Resume:
OBJECTIVE:
Obtain a challenging position to apply the knowledge that I have
accumulated from experience and education, giving me the ability to take
on the job in a professional and cost effective manner.
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EXPERIENCE:
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CIT (Continuous Improvement Trainer)
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Store room clerk/maintenance (15,000 parts)
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Operation Technician (Machine lubrication)
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Process Technician
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Warehouse Operator
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Bar Soap Production line operator
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SKILLS:
Computer skills:
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Microsoft (Power Point, Excel, One note, Outlook) MPAC (cmms system),
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SAP, SRM, Abiba and Provox
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Safety Driven/Representative (safety policies and procedures on the job)
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Inspected samples for quality control
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Implement training aids
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Liaison Liquid Finish Training
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Prepare and communicate data required to uphold high standards
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Trainer in SAP (System Applications Products)
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TPM knowledge (Total Productive Maintence)
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JIPM Level 1 Excellence Award Team member
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5S’s (sort, set, shine, standardize and sustain)
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Shipping and receiving (small and large scale)
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Cycle count/inventory
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Maintenance and operation in a storeroom (receiving in SAP, SRM, MPAC)
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Performed and assisted Team Manager with projects and varies duties
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Customer Service (interact with customers, vendors and carriers)
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Process Technician (DEFI Directly, Esterified, Fatty Acid, Isethionate)
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Operate Process Control computer system or manually operate systems
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to monitor and control all systems
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Monitor production data and adjust as necessary
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Prepare dye and perfume charge units for batches and maintain records
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Exhibit mechanical aptitude
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Machinery lubrication fundamentals
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Warehouse technician
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Fork Lift certified
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Trainer in WMS (Warehouse Management Systems)
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Trainer on equipment (forklift, slipsheet and clamp)
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Haz Mat knowledge
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Palletizer Operator
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Machine Inserting
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Hand assembly
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Addressing
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Problem solver
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Exceptional work ethic
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Interpersonal skills
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Dependable
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Accurate
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EMPLOYMENT:
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Sun Products Corporation formally known as Unilever: 1987 to Present
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5300 Holabird Ave Baltimore MD 21224
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• Lewis Direct: 1983 1987, 325 E Oliver St. Baltimore, MD 21202
• Keary Advertising:1980 1983, 7215 Rolling Mill Rd Baltimore, MD 21224
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EDUCATION:
Sparrows Point High School 410-***-****) Diploma
7400 North Point Rd Edgemere, MD 21219
Forklift certified
References
for
Barbara S Dress
903 Greenfield RD
Joppa MD 21085
(C)443-***-****
Andrea Tyminski
Senior buyer, Supervisor
Sun Products Corporation
2944 Baldwin Mill Road
Baldwin, MD 21013
(H) 410-***-****
Karen Hladik, MD
Johns Hopkins Bayview Medical Center
4940 Eastern Avenue
Baltimore, MD 21224
(C) 443-***-****
Denise Rutter
CI Technician
302 Riverside Road
Essex, MD 21221 6610
(H) 410-***-****
**************@*****.***
Ernest H. Skidmore
Liquid Pack TPM Team Manager
(H) 410-***-****
(C) 410-***-****
***********@******.***
Contact this candidate