Customer Service Project
Resume:
Jennifer Leleux
*** ******* ***. ****** ****, Texas 77611
********@*****.***
Career Objective
To obtain an position that will utilize my skills and let me grow within the company.
Educational Background
BBA in MIS, Lamar University, Beaumont, TX, May 2012 Major GPA: 3.50/4.0
MBA, Southern New Hampshire University, May 2016, GPA: 3.50/4.0
Courses Learned
Principles of Management Information Systems (SAP/R3), Information Systems Infrastructure,
IS Analysis and Design (Visible Analyst, Microsoft Access 2010), Project Management in
Information Systems (Microsoft Project 2010), IS Implementation (Oracle 10g, Dreamweaver
CS5), Business Intelligence (SAP BW), E Commerce Design and Development (SAP Netweaver
7.0, Microsoft Office 2010)
Honors/Memberships/Awards
• Member and Vice President of Social Events-Association of Information Systems(AIS),
Lamar University: Fall 2011-May 2012
Functional Skills
Administrative:
• Excellent written and communication skills
• Provided high levels of customer service
• Produced various company oriented correspondence documents
• Planning, organizing and implementation of projects/programs
• Prioritize and problem solve in high pressure situations
• Scheduled and maintained social events and activities for AIS
Communication:
• Demonstrated competency in oral and interpersonal communication including one-on-
one, small-group communication, and public presentation
• Demonstrated understanding of legal and ethical issues confronting business
communicators
• Used business technology to provide accurate information for business problems and
solutions
• Developed and maintained strong and effective relationships
Computer:
• Created and maintained Access databases
• Created queries, tables, and maintained Oracle Database
• Developed and implemented multiple programs with Visual Basic.Net
• Developed and implemented multiple websites using Adobe Dreamweaver CS5
http://vmiiscob.lamar.edu/Spring2012/jsleleux/my_CompassHome.html
http://vmiiscob.lamar.edu/Spring2012/jsleleux/Search.htm
• Helped in the creation of a prototype Webpage in Dreamweaver for school project that
incorporated an Access database: http://vmiiscob.lamar.edu/Spring2012/kmlester/Group
%20Project%202012/sunocohome.html
• Constructed and interpreted data flow diagrams, entity-relationship diagrams using
Visible Analyst
• Entered data in SAP ERP 7.0 (FI, MM, PP, SD)
• Acquired excellent proficiency in MS Office 2010 (Word, Excel, PowerPoint, and
Access)
Work Experience
Jacobs Engineering-Cost Analyst II-Project Controls, Beaumont, TX October 2013-Present-SAP,
Requisitioning, Fixed Assets, Project Controls
Jacobs Engineering Cost Analyst I-Project Controls, Beaumont, TX June 2012-October 2013-
SAP, Requisitioning, Billing Inquires, Invoicing Issues
References
Michael L. Clark
Project Engineer, ExxonMobil Small Projects Group
550 Fannin
Beaumont, Texas 77701
*******.*.*****@**********.***
Lance Lemoine
Control Systems Coordinator, BASF
7501 Hwy 87
Port Arthur, TX 77642
Dr. Kakoli Bandyopadhyay
Chair/Professor, Information Systems and Analysis
P.O. Box 10033
Beaumont, TX 77710
******.*************@*****.***
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