Customer Service Administrative Assistant

FARAH VIQAR

LinkedIn Profile: http://linkd.in/**AkFQM

** ***** *****, *******, ** 07733

Email: **********@*****.***

Cell Phone: 347-***-****

EDUCATION

City College of New York, CUNY, New York, NY 2010-2013

Bachelor of Art in Psychology, December 2012

Minors: Jewish Studies and English

Activities: Psychology Club, Creative Writing Club

Brookdale Community College, Lincroft, NJ 2008 2009

Activities: Psychology Club

WORK EXPERIENCE

Best Market, Holmdel, NJ June 2013-November 2013

Front-End Cashier

Used customer service skills to talk with guests who came to my register. Ensured that

customers were satisfied with their shopping experience as well as if they needed any other

assistance with their bags. Had to count out register before and after shift. Assisted customer

service managers when necessary with any additional help they needed. Made sure to assist

managers whenever other employees called out by staying after. Always stayed later than shift,

if asked. Consistently asked managers if they needed any further assistance, or if there was

anything else that I could do. Made sure to be efficient and quick while on register to ensure

that the customer lines were minimized.

Nouveau Elevator Industries, Brooklyn, NY

Administrative Assistant March 2010 September 2011

Used MS Word, Adobe Photoshop and Adobe Reader to prepare and edit

correspondences, proposals, reports, drafts, memos and Emails. Interacted with clients and

business associates in-person and over the phone. Performed general clerical duties including

photocopying, faxing and mailing. Maintained information about current projects and parties

that were interested in the company’s services using Microsoft Excel. Maintained electronic and

hard copy filing systems. Responded to administrative requests and resolved administrative

problems and inquiries. Maintained office supply inventories.

Columbia University Medical Center, New York, NY

Lab Assistant June 2009 August 2009

Assisted in the analysis of blood samples that were infused with plasma to test for Lyme

Disease. Adhered to a strict protocol that included labeling samples, processing samples using a

centrifuge, and properly storing samples in a climate controlled container. Sanitized lab before

and after handling samples and followed safety procedures to prevent contamination and/or

exposure of hazardous materials. Kept detailed records on the samples and the tests performed.

Entered test data and records electronically.

SKILLS & QUALIFICATIONS

Spoken Languages: English, Urdu, Basic French

Software proficiencies: Mac & PC platforms, Microsoft Office, Microsoft Outlook & Excel, Adobe

Photoshop, Adobe Reader, SPSS

Communication written and verbal, planning & organizing, prioritizing, problem assessment &

problem solving, information gathering & information monitoring, attention to detail &

accuracy, flexibility, adaptability, customer service orientation, and teamwork

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