Project Manager Management

LEAD PROJECT MANAGER

( Lead Project Manager with 10 years of Information Technology (IT) and

business management experience with key emphasis infrastructure management,

and process improvement

( Global IT Systems & Operations - established, deployed and consolidated

IT operations across the US, Europe, Championed global integration

strategies and successfully managed Stakeholders at multiple levels,

established strong relations with the right vendors to reduce costs.

CERTIFICATIONS

PMP Project Management Professional IT Infrastructure

Library Certification

Six Sigma Green Belt Certification VMware, VSphere

Certification

CISCO+, MCP, MCDST, Certifications Microsoft MCSA

Certification

COMPETENCIES

IT Infrastructure /Design IT Operations/Budget

Forecasting

Contract Management Root Cause Analysis/Disaster

Recovery

Scrum Master/Agile PM Effective Communications Skills

EXPERIENCE

Project Manager System Integration Jan

2013- May 2014

. Manages and oversees all System Integration functions including

design, project management, programming and installation of system

integration systems

. Conducts weekly SI project meetings with Account Executives, PC,

Designers, Project Managers, programmers and Technicians

. Reviews all quoted projects and tracks status of all open projects to

ensure efficient and successful completion of all projects

. Assists General Manager with strategic decisions and serves as a

resource for all technical employees

Lead Project Manager & Process Expert GE Energy, GA

2010-2013

. Planned & successfully deployed on-demand, self-provisioned cloud IT

infrastructure for use by 800+ Smart grid development engineers.

Software as Service using VMware Tech Stack

. Provided hands-on technical expertise in the day-to-day operation,

monitoring, maintenance, installation, and configuration of the

virtual and physical end user computing environment.

. Collaborated with global IT and sourcing teams, streamlined all

Hardware/Software orders requests, resulting in 30% faster turnaround

time for all $5.8M in initiated purchase orders

. Acted as Subject Matter Expert for product selection, prequalification,

and implementation of systems and hardware-based collaboration tools,

Smartboards, Polycom, Multimedia presentation, improving cross-site

engineering productivity by 20%

System Analyst/Project Tech Lead CompuCom Systems, GE Energy, GA

2006-2010

. Led a team of 10 field engineers through multi-site inventory refresh

projects prior to SLA which included patching, virus protection,

firewalls, and data loss protection plans.

. Established high functioning lean IT team to quickly respond to internal

and external IT help support requests.

. Achieved highest ratings of customer satisfaction by streamlining

processes resulting in reduced cycle time for issue resolution.

. Oversaw the development of frameworks that support improved client future-

state organizational design and alignment.

IT Support/Broker TeamOne, GA

2005-2006

. Consulted cross-functional teams in the IT decision making process.

. Supervised infrastructure deployments across organizations (point of sale

and networking).

. Conducted independent demonstrations of new technologies to help meet

client needs and requirements.

IT RELATED

EXPERIENCE

. Systems: Windows Server 2012, Exchange 2013, IIS, VSphere, Hyper-V

. Networking: TCP/IP, SFTP, FTP, WAN, Avaya,VPN,V-LANs

. Databases: DB2, Oracle 8/7, Informix, MS Access

. Systems Management: ITIL, HPSD, SupportCentral

. Virtualization: VDI, MS App-V, Citrix, XenApp

. Languages/Programming: Java, J2EE, C, C++, Perl, PHP, VB.Net, SQL Server,

ASP.Net, HTML, SAP, ActiveX

EDUCATION

BS-Information Technology Horizon IT College, Lebanon 2004

AA-Public Relations University of Beirut, Lebanon

2002

References provided upon request.

SAM EL KIK

Cell: 770-***-**** Email: ***.*****@*****.***

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