High School Technical Support

Adam L. Baker

*** ****** ***, *****, ** ***** - 269-***-****

*********@******.********.***

CARRER OBJECTIVES

To secure a career as a Help Desk Support in a reputed organization, which appreciates

professional approach and hard work, where I can utilize my knowledge, various skills &

dedication in contribution towards fulfilling the company’s

growth objectives, develop my career and excel in the related field.

TECHNICAL SKILLS

Languages: HTML, CSS, XML

Operating Systems: Windows XP, Vista, 7, 8, Server 2008.

Linux, Mac OS X

Networking: WAN, LAN, IP, VPN

Software: Microsoft Applications, Adobe Photoshop, Dreamweaver, Muse

● System Upgrades ● LAN/WAN ● Server Setup

● Productivity Software ● System Recovery ● Wireless/VPN

● Printer troubleshooting ● Driver Installation ● Webpage Design

● Network Connectivity ● New User Training ● Webpage Development

Help Desk Experience:

Technical Support Technician

Interstate-1 Manufacturing, Mottville, MI

April 2014-Present

Technical Support Internship

Interstate-1 Manufacturing, Mottville, MI

February 2014 - April 2014

Education

*Current* Glen Oaks Community College. 56/62 credit hours towards an Associate’s Degree of

Applied Science in Technology with a Computer Support Technician Certificate.

High School Diploma from Colon High School, Colon, Michigan, May of 2008. General studies

including four years of high school CAD.

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