Customer Service High School
Resume:
Armeesha Newkirk
** ****** **, *********** **, 516-***-****, ********@***.***
EXPERIENCE
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*/**/**** ** ******* Chiropractic Receptionist East Meadow, NY
Long island chiropractic
Monitored waiting rooms, assisted patients with check-ins or check-outs and answered patient
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questions.
Pulled and filed medical records, changing them when necessary.
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Coordinated supply deliveries, arranged pharmaceutical representative appointments, and
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answered telephones or made reminder phone calls.
Conferred with patients by telephone providing information about products and services, taking
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orders or cancelling accounts, or obtaining details of complaints.
Excellent ability to respond to patient inquiries in a professional manner.
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10/5/2011 TO 5/20/2012 Customer Service Representative Hicksville, NY
DAILY NEWS
• Received inbound calls and outbound.
• Answered participant questions, as well as question participants to obtain full understanding of
what information is being requested.
• Communicated effectively with the General Manager/Owner, the Sales Team, and the
Production Team, informing and updating them regularly to guarantee that sales and customer objectives
are me.
• Conferred with customers by telephone providing information about products and services,
taking orders or cancelling accounts, or obtaining details of complaints.
• Excellent ability to respond to customer inquiries in a professional manner.
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4/13/2008 to 2/19/2009 Receptionist/Scheduler Fayetteville, NC
Murchison Medical care
Registered patients, determine the financial status of patients and their eligibility for hospital
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services, assisting patients in correctly completing appropriate forms, and documenting all
information.
Greeted patients and agency visitors, directing all people to the appropriate locations and
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services in courteous, polite, and helpful manner.
Set up exams for patients and handle customer service inquiries .
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Profound ability to respond to varied requests and perform several duties at the same time.
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EDUCATION
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06/07/2007 Westover High School Fayetteville, NC
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[DEGREE OBTAINED]
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High School Diploma
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Certificate in Medical Billing
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