Customer Service Medical Billing

Jasmine U Willis

**** ********* **, *** *, Jeffersonville, IN 47130

859-***-**** (Cell)

***************@*****.***

Objective

To obtain a rewarding and challenging career in the Criminal Justice field

Experience

Housekeeper

Feb. 2014 - Present

Best Western Hotel, Clarksville, IN

•Cleaned commercial establishments such as hotels.

•Cleaned areas such as rooms.

•Emptied and cleaned wastebaskets.

•Transported trash to disposal areas.

•Cleaned ashtrays.

•Replenished supplies such as drinking glasses, linens, bathroom items.

•Maintained storage areas and carts.

•Dusted and wiped clean furniture, fixtures, window sills.

Cashier

Sept. 2013 - Present

Dollar Tree, Clarksville, IN

•Punched in codes for items without barcodes.

•Assisted other cashiers with difficult customers.

•Processed vouchers and coupons.

•Counted money in cash drawer at the beginning of each shift.

• Greeted and assisted customers with finding items.

Customer Service Representative (CSR)

Aug. 2012 - Jan. 2013

Gannett, Louisville, KY

•Explain contracts and related documents to customers.

•Addressed numerous website inquiries per day, converting into renewal customers.

•Resolved customer complaints and concerns with strong verbal and negotiation skills

•Support customers with online billing and account issues.

•Supported customers having data connectivity issues

Volunteer Medical Billing and Coding

Sept. 2010 - Dec. 2011

University Of Louisville Hospital, Louisville, KY

•Knowledge sets include Accounting software, Billing software, Data base reporting software,

Desktop computers, Healthcare.

•Maintained accounts receivable documentation electronically and on paper

•Carefully reviewed medical records for accuracy and completions as required for insurance

companies.

•Performed full-cycle medical billing in a fast-paced medical billing company

Data Entry Clerk

Sept. 2010 - May 2011

Census Bureau, Jeffersonville, IN

•Knowledge sets include 10 Key, 45 Wpm, Clerical, Data, Data Entry, General Office, Office Skills,

Processing, 10 key, Typing 40 Wpm, Word Processing.

•Compiled statistical information for special reports

•Eliminated outdated records by sending the records to be scanned

Statistical Assistant

Jan. 2008 - Nov. 2008

Census Bureau, Jeffersonville, IN

•Knowledge sets include Desktop computers, Statistical, Statistical Analysis, Statistics, Word

processing software.

•Complied statistical information for special reports

•Verified and logged in deadlines for responding to deadline inquires

Tax Preparer

Jan. 2008 - Apr. 2008

Jackson Hewitt, Louisville, KY

Jasmine Willis

•Prepared tax returns for individuals.

•Prepared tax forms such as federal, state, local, property, sales/use, franchise receipts and gross

receipts.

•Interviewed clients to obtain information taxable income, deductible expenses and allowances.

•Reviewed financial records such as prior tax returns, income statements, expenditure documents

and receipts.

•Knowledge sets include Tax Preparation, Word processing software.

Inventory Auditor

Dec. 2007 - Feb. 2008

RGIS, Louisville, KY

•Conducted internal audits.

•Analyzed accounting records.

•Inspected accounting systems for efficiency.

•Reviewed data regarding material assets.

•Knowledge sets include 10key calculators.

Skills

Good Worker, Quick Learner, Accounting Software, Billing, Database Administration, Reports, Statistics,

Word Processing, English, Spanish, 10 Key, Clerical, Data Entry, General Office Duties, Office Skills,

Typing, Accountancy, Accounting Systems, Calculator, Customer Relations, Financial, FORMS, Sales,

Tax Planning, Dependable, contract management, microsoft windows

Languages

English, Spanish

Education

Jefferson County Public Schools

2010

GED General Education Degree ( High School non-graduation degree)

GED

3

GPA : 4.0

Ivy Technical Community College

2014

Associated of Applied Science (AAS)

Criminal Justice/Law Enforcement

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